Experienced Credit Controller Wanted for 8-Month Maternity Cover

2 weeks ago


London, Greater London, United Kingdom Gleeson Recruitment Group Full time
About the Role

We are seeking an experienced Credit Controller to join our team on an 8-month fixed term contract, providing maternity cover for our well-established client in Aylesbury, Buckinghamshire.

Key Responsibilities
  • Process sales invoices daily, submitting as required, using customer portals, management systems, and email.
  • Reconcile customer accounts and send statements.
  • Ensure accounts are maintained within agreed terms and credit limits.
  • Telephone clients to chase overdue invoices, mainly corporate and SME clients.
  • Report old outstanding debt to the Credit Team Leader and communicate potential debtors' issues.
  • Indicate to the Group Credit Manager if legal action is required to resolve issues.
  • Handle customer queries, assist with discrepancies, and maintain company confidentiality.
  • Liaise with different departments to resolve issues.
  • Process and manage high volumes of data, using Excel skills to gather information.
  • Keep records of customer accounts, listing payment terms, contact details, and invoicing instructions.
  • Maintain debtors' actual and expected income, printing and creating reports for management.
  • Maintain customer information databases, updating when required.
  • Work closely with the accounts team, processing payments, and helping with month-end processing.
  • Perform ad hoc duties and cover for other staff members.
Requirements
  • Recent experience in a fast-paced environment.
  • Excellent negotiation skills, professional telephone manner, and customer service skills.
  • Good communication and assertiveness skills, with an organized and methodical approach.
  • Significant numerical knowledge and advanced computer literacy, particularly in MS Excel and Word.
  • Ability to work independently or within a team, with an innovative mindset to identify areas for improvement.
  • Reliability, approachability, and high accuracy, with the capacity to quickly learn and adapt to new systems.


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