Credit Control Specialist

6 days ago


London, Greater London, United Kingdom Portfolio Credit Control Full time
About the Role

Portfolio Credit Control is seeking a highly motivated and detail-oriented individual to join our team as a Credit Controller. As a key member of our credit control function, you will play a crucial role in ensuring the timely collection of payments from our clients.

Key Responsibilities
  • Contact clients to resolve payment and service queries via phone and email.
  • Process and resolve incoming invoice and payment correspondence, updating internal systems with accurate and timely records.
  • Liaise with internal departments to resolve client queries regarding outstanding invoices.
  • Complete account adjustments as required.
  • Collaborate with the litigation function to hand over files for litigation when collection opportunities are exhausted.
  • Notify Client Experience of any complaints, cancellations, or action points.
Requirements
  • Excellent communication and interpersonal skills.
  • Attention to detail, a can-do attitude, and willingness to learn and work in a fast-paced environment.
  • Previous experience in a finance function is advantageous.
  • Team player with a willingness to learn and adapt.
  • Salesforce and/or Access Dimensions experience is beneficial, but not essential, as full training will be provided.


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