Customer Retention Specialist

2 weeks ago


Sheffield, Sheffield, United Kingdom Daisy Corporate Services Trading Limited Full time

About the Role

We are seeking a dedicated and driven individual to join our organization at Daisy Corporate Services Trading Limited. As part of our team, you will be working in an office environment, offering a competitive salary with additional commission opportunities.

Key Responsibilities:

  • Engage in outbound call activities to assist customers and resolve their issues efficiently and effectively.
  • Identify opportunities for revenue growth and collaborate with sales teams to enhance customer loyalty and retention.
  • Highlight and address process issues to drive improvements and optimize business operations.
  • Demonstrate clear and accurate communication skills to ensure seamless customer interactions.

Qualifications

  • Experience in a fast-paced sales environment with a proven track record of success.
  • Proficient in Microsoft applications and able to analyze and interpret data to inform business decisions.
  • Strong questioning and listening skills for issue resolution and a positive attitude with adaptability.
  • Ability to take ownership of tasks and see them through to completion, ensuring high-quality results.

Additional Information

At Daisy Corporate Services Trading Limited, we believe in rewarding hard work and dedication. Our organization offers various benefits, including holidays, referral bonuses, professional development opportunities, and discounts with multiple retailers. We are proud to have received recognition for our company culture and services.



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