Customer Retention Specialist
2 months ago
We are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited. As a key member of our sales-focused organization, you will play a crucial role in driving customer loyalty and reducing churn.
Key Responsibilities- Perform outbound call activity to engage with customers and resolve their queries in a timely and effective manner.
- Identify opportunities to maximize growth and revenue through cross-selling and referrals to specialist sales teams.
- Escalate process issues and provide suggestions for suitable resolutions to improve customer satisfaction.
- Collaborate with other departments to increase customer loyalty and reduce churn.
- Develop strong communication skills to communicate clearly and concisely with customers and colleagues.
- Demonstrate the ability to work in a fast-paced environment within a sales-focused industry.
- Be proficient in Microsoft packages and able to analyze and interpret data.
- Take ownership of issues and follow through to conclusion.
- Develop sound questioning and listening skills to pinpoint customer issues and gain resolution.
- Display a can-do attitude with a flexible approach to work.
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- 25 days' holiday, plus bank holidays, and an additional day for each year of service up to 30 days.
- Holiday purchase scheme.
- £500 referral scheme bonus.
- Eye care vouchers and discounted Medicash membership.
- Sim deals for you and your family/friends.
- Access to discounts and savings at over 1,200 retailers.
- An additional day off on your birthday or if you're getting married.
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Customer Retention Specialist
2 months ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeKey ResponsibilitiesWe are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited.Key Responsibilities:Perform outbound call activity to engage with customers and resolve their queries in a timely manner.Identify opportunities to maximise growth and revenue through cross-selling and referrals to specialist...
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Customer Retention Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob Title: Customer Retention AdvisorAt Daisy Communications Limited, we are seeking a highly skilled Customer Retention Advisor to join our team. As a key member of our sales-focused organization, you will play a vital role in driving customer loyalty and reducing churn.Responsibilities:Perform outbound call activity to engage with customers and resolve...
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Customer Retention Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited.Key ResponsibilitiesPerform outbound call activity to engage with customers and resolve their queries in a timely manner.Identify opportunities to maximise growth and revenue through cross-selling and referrals to specialist sales...
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Customer Retention Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited.Key ResponsibilitiesPerform outbound call activity to engage with customers and resolve their queries in a timely manner.Identify opportunities to maximise growth and revenue through cross-selling and referrals to specialist sales...
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Customer Retention Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited.Key ResponsibilitiesPerform outbound call activity to engage with customers and resolve their queries in a timely manner.Identify opportunities to maximise growth and revenue through cross-selling and referrals to specialist sales...
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Customer Retention Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited.Key ResponsibilitiesPerform outbound call activity to engage with customers and resolve their queries in a timely manner.Identify opportunities to maximise growth and revenue through cross-selling and referrals to specialist sales...
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Customer Retention Specialist
2 months ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob Summary We are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited. As a key member of our sales-focused organization, you will play a crucial role in driving customer loyalty and reducing churn. Key Responsibilities Perform outbound call activity to engage with customers and resolve their queries in a...
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Customer Retention Specialist
1 week ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeKey ResponsibilitiesAs a Customer Retention Specialist at Daisy Communications Limited, you will be responsible for performing outbound call activity to establish suitable resolutions for both customers and the business in a timely manner.Key SkillsStrong communication skills to communicate in a clear and concise manner with detailed accuracy.Ability to work...
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Customer Retention Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeKey ResponsibilitiesAs a Customer Retention Specialist at Daisy Communications Limited, you will be responsible for performing outbound call activity to establish suitable resolutions for both customers and the business in a timely manner.Key SkillsStrong communication skills to communicate in a clear and concise manner with detailed accuracy.Ability to work...
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Customer Retention Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Advisor to join our team at Daisy Communications Limited. As a key member of our sales-focused organization, you will play a crucial role in driving customer loyalty and reducing churn.Key ResponsibilitiesPerform outbound call activity to engage with customers and resolve issues in a timely...
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Customer Retention Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Advisor to join our team at Daisy Communications Limited. As a key member of our sales-focused organization, you will play a crucial role in driving customer loyalty and reducing churn.Key ResponsibilitiesPerform outbound call activity to engage with customers and resolve issues in a timely...
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Customer Retention Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Advisor to join our team at Daisy Communications Limited. As a key member of our sales-focused organization, you will play a crucial role in driving customer loyalty and reducing churn.Key ResponsibilitiesPerform outbound call activity to engage with customers and resolve issues in a timely...
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Customer Retention Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Advisor to join our team at Daisy Communications Limited. As a key member of our sales-focused industry, you will be responsible for driving customer loyalty and reducing churn through effective communication and problem-solving skills.Key ResponsibilitiesPerform outbound call activity to...
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Customer Retention Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Advisor to join our team at Daisy Communications Limited. As a key member of our sales-focused industry, you will be responsible for driving customer loyalty and reducing churn through effective communication and problem-solving skills.Key ResponsibilitiesPerform outbound call activity to...
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Customer Retention Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Advisor to join our team at Daisy Communications Limited. As a key member of our sales-focused organization, you will play a crucial role in driving customer loyalty and reducing churn.Key ResponsibilitiesPerform outbound call activity to engage with customers and resolve issues in a timely...
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Customer Retention Specialist
1 week ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited. As a key member of our sales-focused organization, you will be responsible for performing outbound call activity, establishing suitable resolutions for customers and the business, and identifying opportunities to maximize growth and...
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Customer Retention Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Customer Retention Specialist to join our team at Daisy Communications Limited. As a key member of our sales-focused industry, you will be responsible for performing outbound call activity, establishing suitable resolutions for customers and the business, and identifying opportunities to maximise growth and revenue...
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Sales and Retention Specialist
1 week ago
Sheffield, Sheffield, United Kingdom Daisy Corporate Services Trading Limited Full timeJob Title: Sales and Retention SpecialistJob Summary:We are seeking a highly motivated and results-driven Sales and Retention Specialist to join our team at Daisy Corporate Services Trading Limited. As a Sales and Retention Specialist, you will be responsible for conducting inbound and outbound sales calls with existing customers, selling our products and...
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Client Retention Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Citation Ltd. Full timeClient Retention ExpertWe are seeking a highly motivated and customer-focused individual to join our Customer Relationship team at Citation Ltd.As a Client Retention Expert, you will be responsible for maintaining and growing our existing client base by providing exceptional customer service, identifying client needs, and finding solutions to meet those...
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Client Retention Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Citation Ltd. Full timeClient Retention ExpertWe are seeking a skilled Client Retention Expert to join our Customer Relationship team at Citation Ltd. As a key member of our team, you will be responsible for maintaining and growing our existing client base, identifying new business opportunities, and driving revenue growth.Key Responsibilities:Contact existing clients to discuss...