Assistant Manager

6 days ago

Colchester, Essex, United Kingdom Everlast Gyms Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Everlast Gyms in Colchester. As a key member of our management team, you will play a vital role in driving the success of our business and delivering exceptional member experiences.

Key Responsibilities
  • Leadership and Management: Lead and manage a team of staff to ensure the smooth operation of the gym, including sales, customer service, and operational processes.
  • Business Development: Develop and implement strategies to drive revenue growth, improve member engagement, and increase customer satisfaction.
  • Operational Excellence: Ensure the gym is maintained to the highest standards of cleanliness, safety, and presentation, and that all operational processes are followed consistently.
  • Customer Service: Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Team Development: Recruit, train, and develop a high-performing team, providing coaching and feedback to ensure they have the skills and knowledge needed to succeed.
  • Financial Management: Manage the gym's budget, ensuring that all financial targets are met and that the business is profitable.
Requirements
  • Leadership Qualities: Proven leadership experience, with the ability to motivate and inspire a team.
  • Business Acumen: Strong business skills, with the ability to analyze data, identify trends, and make informed decisions.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with members, staff, and stakeholders.
  • Problem-Solving: Ability to think critically and solve problems effectively, with a focus on finding solutions that benefit the business and its members.
  • Flexibility: Willingness to work flexible hours, including weekends and Bank Holidays, to meet the needs of the business.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a 20% discount on all Frasers Group products and services.
  • Opportunities for Growth: Opportunities for career advancement and professional development, including training and qualifications in management and leadership.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including the Everlast Gyms monthly champions program.

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