Assistant Manager

7 days ago

Colchester, Essex, United Kingdom Everlast Gyms Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Everlast Gyms. As a key member of our management team, you will play a vital role in driving the success of our gyms and delivering exceptional customer experiences.

Key Responsibilities
  • Leadership and Management
    • Lead by example and demonstrate our elevated ways of working to ensure a positive and productive work environment.
    • Recruit, train, and develop a high-performing team to achieve business objectives.
    • Effectively manage controllable costs, such as stock orders and cleaning supplies, to minimize waste and overspend.
  • Customer Experience
    • Represent Everlast Gyms as an ambassador for fitness and deliver exceptional customer service.
    • Ensure consistently high standards of cleanliness and presentation at all times.
  • Business Development
    • Drive revenue growth through membership sales, product sales, and other business initiatives.
    • Develop and implement strategies to increase customer engagement and retention.
  • Operational Excellence
    • Ensure compliance with central processes, such as FUNDAMENTALS, ASCEND, and MOVE.
    • Monitor and report on key performance indicators to inform business decisions.
  • Communication and Collaboration
    • Communicate effectively with team members, management, and customers to achieve business objectives.
    • Collaborate with other departments to ensure seamless delivery of services.
Requirements
  • Qualifications
    • Level 2 qualification in fitness (desirable)
  • Skills and Experience
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing circumstances
    • Flexibility to work varied hours, including weekends and Bank Holidays
  • Culture Fit
    • Passion for health, fitness, and wellness
    • Alignment with our company values and principles
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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