Principal Product Manager

3 weeks ago

London, Greater London, United Kingdom GoHenry Full time

About GoHenry

GoHenry is a UK-based financial technology firm established by parents to lead the way in financial literacy. Recently, GoHenry expanded into Europe and the US by partnering with French fintech company PixPay and US investment app, Acorns.

Combined, Acorns, PixPay, and GoHenry serve over 6 million members across five countries. GoHenry provides a debit card and application for children and teenagers, along with companion applications for families, featuring in-app tools for transferring funds, automating allowances, managing tasks, setting savings objectives, donating to charities, and delivering in-app financial education lessons where children can watch videos, complete quizzes, and earn points and badges. This initiative is designed to instill lasting positive financial habits in young users.

The Role

As a Senior Product Manager at GoHenry, you will oversee the development and lifecycle of our offerings. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and operations, to ensure the successful launch and ongoing enhancement of our products. The ideal candidate is a strategic thinker, an exceptional communicator, and has a profound understanding of both customer (internal and external) needs and market dynamics.

This position will concentrate on formulating and executing product strategies that align with the GoHenry vision and customer expectations. The role will assess feedback from our customers, stakeholders, and other teams to identify and refine those requirements, features, and final products. Additionally, you will work with senior management to develop product plans and roadmaps.

Key Responsibilities:

Product Strategy & Roadmap:

  • Collaborate with the broader Product team to shape the business's Product Roadmap Strategy.
  • Develop and implement the product strategy in line with the company's overarching goals and objectives.
  • In partnership with marketing, research, and data teams, conduct ongoing quantitative and qualitative research to uncover opportunities, trends, and competitive landscapes.
  • Define and prioritize features based on customer insights, market analysis, and overall business strategy, product vision, goals, and priorities.
  • Manage third-party integrations.

Product Development:

  • Work with cross-functional teams to establish product requirements and specifications.
  • Collaborate closely with our engineering teams to ensure timely and high-quality product delivery.
  • Guide the product development process from concept to launch, ensuring a seamless and efficient workflow.

Measurement & Continuous Improvement:

  • Establish performance metrics aligned with company strategy and monitor results to track progress and assess the impact of new products and features.
  • Act as a strong advocate for customers within the organization, ensuring that improvements are centered around customer needs.
  • Regularly evaluate our capabilities and approaches against industry benchmarks.

User Experience and Design:

  • Collaborate with design teams to create engaging customer experiences.
  • Promote a customer-centric approach, integrating user feedback into product design and enhancements.

Qualifications:

  • Focused primarily on delivering value for our customers and the organization.
  • Previous experience in Product Management, preferably within a fintech context.
  • Experience with third-party integrations and managing external stakeholders.
  • A demonstrated enthusiasm for user experience design.
  • A proven track record of guiding an idea through design, delivery, and optimization.
  • A solid understanding of processes and frameworks, with the ability to adapt or apply them as necessary.
  • A willingness to share knowledge and insights with the broader Product team.

Benefits:

  • Flexible working arrangements.
  • BUPA Private Medical coverage.
  • 25 days of annual leave, in addition to public holidays.
  • An extra day off during your birthday week.
  • Flexible public holiday options.
  • Family-friendly leave policies.
  • Death In Service Benefit - four times your annual salary.
  • Mental Health Platform - OpenUp.
  • Childcare/Nursery Benefits.
  • Cycle to work scheme.
  • Gym discounts.
  • Training budget.

We take pride in our achievements:

  • Ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK.
  • Recognized as one of Tech Track's top 50 fastest-growing UK companies.
  • Winner of Finders Kid's Cards Customer Satisfaction Awards in consecutive years.
  • Recipient of the Tech for Good award at the Better Society Awards.
  • Our children and parents have contributed over £500,000 to NSPCC through their GoHenry accounts.

GoHenry is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We consider individuals for employment without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Interested in joining our mission?

If GoHenry resonates with you, we encourage you to apply through the provided link.

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