Health and Wellness Director
2 weeks ago
The Health and Fitness Manager position is a key role within Parkwood Holdings Limited, a leading leisure management company. As a Health and Fitness Manager, you will be responsible for leading the daily operations of the gym facilities, ensuring the delivery of exceptional customer service, and driving the growth and retention of our membership base.
Key Responsibilities:- Health and Safety: Ensure all Health and Safety procedures and responsibilities are carried out at all times.
- Customer Service: Promote excellence of customer services and motivate people to enjoy exercise through good communications and selling skills.
- Facility Management: Take responsibility for all aspects of the daily operation of the gym facilities.
- Membership Growth: Ensure the development, growth, and retention of our membership base.
- Program Development: Actively monitor, develop, and improve the Group Exercise programme in-line with demand.
- Team Development: Ensure continuous professional development for the fitness team and instructors.
- Work on a shift rota system to undertake the daily operation of the facilities.
- Be aware of all Health and Safety issues within the Leisure Centre, and especially the gym.
- Ensure that the financial objectives of the gym are achieved and the appropriate financial systems and procedures are implemented.
- Achieve maximum levels of participation in all courses and activities. Monitor cost effectiveness and highlight and rectify areas of low performance.
- Produce monthly performance records, statistics, targets, and reports.
- Identify and assess the feasibility of new activities which the Centre could provide.
- Ensure all staff are kept informed of the Centre's activities and special events.
- Ensure sufficient staff are available for the safe, high-quality functioning of the fitness suite.
- Identify, develop, and deliver appropriate staff training and development.
- Guide, care for, and assist all gym users.
- Ensure all facilities are presented to the highest levels of cleanliness and comfort.
- Undertake maintenance work as required and to coordinate and facilitate maintenance works.
- Make sure all equipment and facilities are safe and secure at all times.
- Undertake inductions and implement the company's new online Gym Welcome process.
- Act as relief Duty Manager for the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.
- Assist in the management of the Leisure Centre's quality assurance systems and procedures.
- Undertake any other duties as may be required by the Centre Manager to ensure that the business objectives of the Centre are achieved.
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