Resident Services Coordinator

6 days ago


Brighton, Brighton and Hove, United Kingdom PropertyWeek4Jobs Full time

Job Role: Visiting Development Manager

Location: East Sussex

Salary: £21,858.20 per annum plus benefits

Job Sector: Retirement - Independent Living

Hours: Monday-Friday 9am-5pm (35 hours per week)

The job role involves:

  • Maintaining a high profile around the development/office, ensuring residents are checked within our requirements.
  • In the event of an emergency, contacting the appropriate response team or authorities.
  • Carrying out daily checks to ensure the building is safe and secure, and maintaining communal areas, gardens, and grounds through effective management of contractors.
  • Being responsible for all works being completed, raising orders, managing contractors, monitoring progress, and signing off completion.
  • Helping to build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
  • Building and maintaining links with residents' family members, local authorities, and other stakeholders.
  • Maintaining records in line with internal procedures, ensuring all data is protected and kept secure at all times.
  • Assisting with sales listed with our partner company, making new residents feel welcome, and helping them settle in.
  • Working across the local peer team of Development Managers for advice and day-to-day support, and traveling to team/company meetings as required.

Requirements:

  • A natural communicator with the ability to resolve issues and complaints effectively.
  • IT skills, including the ability to operate Microsoft Office applications and learn new systems.

About Us:

FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales, and Scotland. We are a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland.

Benefits:

We offer a range of benefits, including discounted gym membership, a true work-life balance, and the opportunity for growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health.

Our Commitment:

We are committed to promoting diversity at FirstPort and recruit on merit. If you meet the criteria for the role, we will be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.



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