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Property Management Coordinator
2 months ago
Job Summary
We are seeking a highly motivated and organized Property Management Assistant to join our team at Savills Management Resources. As a key member of our property management team, you will be responsible for providing exceptional customer service to residents, ensuring the smooth operation of our residential schemes, and contributing to the overall success of our business.
Key Responsibilities
- Customer Service
- Provide a high level of customer service to residents, responding to their queries and concerns in a timely and professional manner.
- Ensure that all resident communications are clear, concise, and effective.
- Property Management
- Ensure that communal areas and available apartments are well presented and appealing to prospective tenants at all times.
- Coordinate the maintenance and repair of properties, ensuring that all work is carried out to a high standard.
- Process rental applications, conduct viewings, and agree offers in accordance with Savills procedures.
- Team Collaboration
- Work closely with the Resident Services Manager (RSM) to ensure that all resident requests are met and that the development is running smoothly.
- Provide support and guidance to the site team, ensuring that they have the necessary resources and information to carry out their duties effectively.
- Administrative Tasks
- Complete all necessary paperwork and documentation, including check-in and check-out reports, and determine deposit returns.
- Maintain accurate records and reports, ensuring that all data is up-to-date and compliant with company policies.
Requirements
- Strong customer service ethic and background.
- Positive, can-do attitude and common sense approach.
- Ability to think on their feet and make considered decisions.
- Outgoing, warm, and friendly personality.
- Organized, meticulous, and tenacious.
- Excellent written and spoken communication skills.
- IT literate and proficient in using software applications.
Working Hours
40 hours per week, 5 days over 7, 8:30am-5:30pm.
Salary
Up to £35,000+ up to 10% discretionary bonus.
Benefits
Please see our Benefits Booklet for more information.
