Retail Sales Associate

2 days ago

Aberdeen, Aberdeen City, United Kingdom Virgin Media O2 Full time

**About Us**

Virgin Media O2 is a leading telecommunications company that offers a wide range of services to its customers. We are committed to delivering exceptional customer experiences and providing our employees with the skills and support they need to succeed.

**The Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a Retail Sales Associate, you will be responsible for providing excellent customer service, promoting our products and services, and working closely with our sales team to achieve sales targets.

**Key Responsibilities**

  • Provide exceptional customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Promote our products and services to customers, highlighting their benefits and features.
  • Work closely with our sales team to achieve sales targets, identifying opportunities to upsell and cross-sell our products and services.
  • Maintain a high level of product knowledge, staying up-to-date with our latest offers and promotions.
  • Contribute to a positive and supportive team environment, working collaboratively with colleagues to achieve our goals.

**What We Offer**

As a Retail Sales Associate with Virgin Media O2, you will have the opportunity to develop your skills and knowledge, working with a leading telecommunications company. We offer a competitive salary, excellent benefits, and a range of training and development opportunities.

**Requirements**

  • Excellent customer service skills, with the ability to respond to customer queries and resolve issues in a timely and professional manner.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills, with the ability to use our sales systems and software.
  • Flexibility to work a variety of shifts, including evenings and weekends.

**What's in it for You**

As a Retail Sales Associate with Virgin Media O2, you will have the opportunity to develop your skills and knowledge, working with a leading telecommunications company. We offer a competitive salary, excellent benefits, and a range of training and development opportunities.

**Benefits**

  • Competitive salary
  • Excellent benefits package
  • Range of training and development opportunities
  • Opportunity to work with a leading telecommunications company

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