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Floor Manager

2 months ago

Belfast, United Kingdom Stradivarius Full time
Job Overview

We are seeking a highly skilled and experienced Floor Manager to join our team at Stradivarius. As a key member of our store management team, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Stock Management and Sales: Manage daily replenishment, complete orders within deadlines, and analyze sales data to inform inventory decisions.
  • Customer Service: Deliver exceptional customer service, resolve customer issues, and promote add-on sales.
  • Store Procedures and Cost Control: Support the General Manager in completing security checklists, ensure compliance with company procedures, and maintain accurate records.
  • Team Management: Develop a team-oriented environment, support the management team in preparing rotas and holiday schedules, and participate in performance reviews.
Requirements
  • Experience: Proven experience in a fast-paced retail environment, with a strong track record of sales growth and customer satisfaction.
  • Skills: Excellent communication and interpersonal skills, commercial awareness, and the ability to work autonomously and as part of a team.
  • Qualifications: Good knowledge of the company, brand, and store, with a passion for fashion and market trends.