Floor Staff

7 months ago

Belfast, United Kingdom Cyprus Avenue Full time

**Experienced Waiting Staff (Full-Time and Part-Time positions available)**

**Responsibilities**:

- Meet, greet and seat guests with a warm, friendly style of service. We aim to ensure all guests feel welcome and at home upon entering Cyprus Avenue restaurant
- Learn to use our reservation system confidently (training will be provided)
- Learn our menus, descriptions and origins along with an array of daily food and drink specials
- Confidently run a section alone during a busy service ensuing our guests want for nothing
- Communicate and advise on daily special and menus items best suited to your guests, comply with company food allergen regulations
- Work at a fast pace along with the rest of the team, efficiently, effectively and always maintaining a sense of urgency
- Check in our guests during service, upsell when appropriate
- Be able to communicate with management at the first sign of an unhappy or dissatisfied guest
- Ensure guests are never left waiting for anything, confidently answer the phone and deal with guest enquires
- Help to maintain our high levels of service and augment our restaurant’s reputation
- Assist the manager on duty in setting up each service accordingly and closing down the restaurant at a high standard
- Cleaning duties are part of your job role, we do not out source a cleaning company nor do we have specific cleaning staff

**Requirements**:

- Work efficiently as part of the team helping to support your co-workers where necessary
- Punctuality and reliability is a must Lateness and regular absences will not be tolerated
- Carry a professional presence at all times on the restaurant floor in the presence of guests during operating hours
- Strong people and communication skills
- Positive attitude with a willingness to learn
- Strong work ethic

We are after vibrant employees who have a genuine interest in hospitality and want to buy into our brand and product. There is every opportunity to grow and progress within our team with the right attitude and willingness to learn.

**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week

**Salary**: £10.18-£12.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Gym membership

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

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