Floor Staff

3 months ago

Belfast, United Kingdom Laverys Bar - Bradbury Place Belfast Full time

**Must be available** for **Saturday evenings + extra shifts available**

**Immediate start**

**Must have** right to work in the UK

Wages will be **paid monthly** into a bank account in **your name**

**No previous experience necessary** - all training will be provided

**Person Specification**:

- Have **excellent** customer service skills
- Be **professional** and **well presented**:

- Be able to **communicate** well with **people** **at all levels**:

- Be able to **prioritise duties**:

- Be a **team player**:

- Be able to **work unsupervised **in a busy environment
- Be **confident**, **patient**, **friendly**, **sociable**, **reliable** and **self-motivated**

**Essential** **Requirements**:

- Have proof of **right to work in the UK**:

- Have a bank account in **your own name**
- Be able to converse in English**:

- Obtain excellent skills in written English and Maths**:

- Have a **fixed place of residence** & **live within reasonable traveling distance to place **of work**, taking into consideration travel when public transport is not available

**Main Duties**:

- To **report for duty on time** and in the **correct uniform.**:

- To ensure that the bar area is **kept clean at all times**.
- Follow rigidly and **observe all hygiene regulations**.
- Ensure the accuracy of all floats by **checking them** and **reporting irregularities.**:

- To **efficiently dispense **and **serve drinks and food**:

- To **communicate our offers** to the customers as required.
- To **deal with any customer complaints **in a professional manner and to notify management of these.
- To **ensure** that the **customers** **needs and** **requirements** **are** **met**.
- To ensure a **high standard of personal hygiene** and grooming.
- To ensure that all **reasonable care** is taken for the health and safety of yourself, other employees, guests and other persons on the premises.
- To **observe all safety procedures** and rules.
- To **attend all training courses** as notified to you by management.
- To **carry out any other duties** as may be notified to you by management.
- To **ensure that all fire doors are closed **and that **fire routes are kept clear** at all times.
- To be **aware and comply with company policy** regarding**:Fire, Health & Safety, **Hygiene, Food Hygiene, Customer Care & Security.**:

- **Deliver excellent customer service**, at all times
- Collect bottles/glassware **efficiently**:

- **Clean **seating areas, toilets, floors and corridors
- **Restock** glassware and fridges
- **Remove** recycling and rubbish from bars
- **Serve and present beverages**, quickly and efficiently, meeting our standards
- Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times
- **Keep up to date **with current promotions and new products
- **Make customers aware of offers** on our great food and drink range
- **Maintain personal knowledge **by completing in-house training and workbooks
- Always **adhere to all company policies** and procedures and licensing laws
- **Be involved** and contribute at team meetings

**Occasional Duties**:

- To **attend meeting/training sessions **as required.
- To **carry out any other reasonable request** made by Management.
- During peak times it **may be necessary** to work in other similar related departments

**Job Types**: Part-time, Permanent
Part-time hours: 8-20 per week

**Salary**: £8.00-£10.42 per hour

Expected hours: 8 - 20 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free or subsidised travel

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- Do you have the right to work in the UK?
- What other shifts are you available to work (bearing in mind Saturday's are mandatory)?

Work Location: In person

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