Floor Staff
4 months ago
We are seeking reliable & customer-oriented Floor Staff to join our team at Nancy Mulligans
You will be responsible for ensuring the cleanliness and organisation of the restaurant, assisting customers with their needs and maintaining a positive & welcoming atmosphere for all our customers.
**JOB OVERVIEW**:
The role is a permanent position which includes evenings and weekends shifts.
The role requires working in a team in a customer led environment. A motivating & positive attitude is required.
**DUTIES & RESPONSIBILITY**:
- Interact with customers, take orders & serve snacks.
- Assess customers’ needs and preferences & make recommendations.
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Mix ingredients to prepare cocktails.
- Handle cash, use the till system & return appropriate change to customers.
- Check customers’ identification and confirm it meets legal drinking age.
- Restock and replenish bar inventory.
- Stay guest focused and provide an excellent guest experience.
- Comply with all food and beverage regulations.
**REQUIREMENTS**:
- Proven relevant experience in a similar environment.
- Excellent communication skills, with the ability to multitask.
- Strong customer service orientation.
- Understanding restaurant hours of service, with the ability to work evenings, weekends and bank holidays.
- A positive attitude, resilience, and a hands-on approach to work.
**Job Types**: Full-time, Part-time, Permanent
**Benefits**:
- Discounted or free food
- Employee discount
Day range:
- Holidays
- Monday to Friday
- Weekend availability
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
**Experience**:
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: NMFloor
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