Site Operations Manager

3 weeks ago

Eastern England, United Kingdom TRO Full time

WHY YOU'LL ENJOY THIS POSITION //

This is a contract role for a limited duration.

TRO is actively seeking a Site Operations Manager to become part of our team. Under the guidance of the TRO Account Director and the Client, the Site Operations Manager will oversee all facets of the program.

As a representative of TRO and the Client, the Site Operations Manager is tasked with ensuring the seamless execution of the activation by managing all logistical requirements before, during, and after the launch. This role also involves supervising and directing a team of Site Supervisors while providing support to the On-site teams (drivers) throughout the events to guarantee that each installation market functions as intended.

This position requires travel and availability on weekends.

YOUR CONTRIBUTION //

  • Implement relevant logistical strategies by coordinating with installation vendors to confirm arrival times, arrange vehicles/keys, and manage setup/teardown processes.
  • Act as the liaison between TRO and the field team, serving as the primary point of contact.
  • Maintain ongoing communication with Site Supervisors regarding operational execution.
  • Oversee communication within the team through designated communication platforms.
  • Train and guide the Site Supervisors and On-site teams (drivers) to effectively utilize tour assets and address troubleshooting needs during events.
  • Complete administrative tasks promptly, including but not limited to inventory summaries, attendance tracking, expense approvals, and uploading media from installation sites.
  • Ensure that events prioritize the safety of staff and the public above all else.

WHO YOU ARE //

  • You are dedicated. You consistently demonstrate a strong commitment to quality and results through strategic thinking.
  • You are an effective communicator. You possess above-average oral and written communication skills, enabling you to convey thoughts and ideas clearly.
  • You are detail-oriented. You have a keen eye for detail, ensuring effective daily management of all market operations (e.g., vehicles, equipment, assets, and inventory).
  • You prioritize customer service. You focus on maintaining exceptional relationships with customers, clients, and industry professionals.
  • You are a leader. You have a strong ability to lead and develop a team of employees while managing on-site performance.
  • You are a problem-solver. You collaborate with internal departments to ensure timely and accurate delivery.
  • You are results-oriented. You are motivated to meet and exceed program and individual goals through effective time management, adaptability, and professionalism.

WHAT YOU REQUIRE //

  • Experience in a comparable role is preferred.
  • Willingness to travel to assigned installation market locations.
  • Flexible schedule to accommodate working mornings, evenings, and weekends.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Must successfully pass screening checks, including a driver assessment upon hire.

Physical Requirements

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While executing the responsibilities of this position, the employee is regularly required to sit during travel and administrative tasks. The employee frequently uses hands to handle or manipulate objects or controls, communicates verbally, and listens. The employee is regularly required to stand for extended periods, walk, and reach above shoulder height. Specific abilities required for this role include close vision and the capacity to lift 50-75 pounds without assistance.

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