Night Operations Supervisor
3 weeks ago
Topps Group is the proud owner of leading tile brands in the UK, including Topps Tiles, Pro Tiler Tools, Parkside, and Tile Warehouse. Our flagship brand, Topps Tiles, is recognized as the largest specialist distributor of tiles and related products, boasting over 300 stores across the nation.
Position Summary:
As we continue to expand our presence in both domestic and commercial markets, we are looking for a dedicated Shift Supervisor to join our Warehouse team. This role involves working closely with the Shift Management team to enhance overall standards, productivity, and team morale during the late shift (2pm - 10pm).
Key Responsibilities:
1. Oversee the late shift operations, managing a team of up to 40 staff members.
2. Prioritize health and safety, ensuring a secure working environment for all team members.
3. Foster colleague engagement, motivation, and well-being.
4. Assess staffing needs across various operational tasks and allocate workloads accordingly.
5. Identify opportunities for improvement and propose innovative solutions or modifications to existing processes.
6. Evaluate and report on the effectiveness of warehouse activities and employee performance.
7. Manage resources in alignment with budgetary constraints.
8. Strive for high levels of customer satisfaction by enhancing pick accuracy and minimizing damage.
9. Collaborate with other departments to ensure exceptional service delivery to our customers.
Candidate Profile:
The ideal candidate will possess:
- Proven experience in leading teams within a logistics or warehouse setting.
- Strong supervisory skills and techniques.
- Familiarity with warehouse management software and proficiency in MS Office.
- Ability to input, retrieve, and analyze data effectively.
- A hands-on approach to achieving results.
- Excellent communication and interpersonal abilities.
- A demonstrated capacity to direct and coordinate operations.
- Strong organizational and time management skills.
Benefits:
At Topps Tiles, we value hard work and recognize outstanding performance. Our employees can look forward to a company bonus of up to 20% of their base salary, along with a generous staff discount, a Share Save scheme, pension and life assurance, and an increasing holiday allowance based on length of service. We also offer flexible working arrangements, free on-site parking, and a wide array of additional benefits. We are committed to nurturing talent from within, providing support for career development through individual development plans and extensive training opportunities.
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