Club Operations Supervisor
4 weeks ago
Are you ready to be part of a leading Health and Fitness organization in Europe, collaborating with a dedicated team committed to excellence? We are in search of an energetic Club Operations Supervisor to oversee the seamless and effective daily functioning of the club's reception and housekeeping teams, ensuring our members enjoy an outstanding experience every day. You will frequently assume the role of Duty Manager, taking charge of the club's operational efficiency. By leading the Reception, Housekeeping, and Spa host teams, you will uphold 5-star standards of facilities and maintain a safe, pristine environment through meticulous attention to detail, adopting a See it, Fix it approach and conducting thorough assessments to ensure the safety of both members and staff remains our utmost priority at all times.
As a Club Operations Supervisor with us, you will enjoy a variety of benefits that are hard to find elsewhere in the industry: Complimentary Club Membership* for you and your family, Discounts on our services such as Swimming / Tennis Lessons and Personal Training, Unlimited 50% discount on food and beverages, Opportunities for career advancement and progression, Flexible Shift Patterns, Learning and Development Opportunities, and the Wagestream App allowing you to access your earnings on demand.
What are we looking for? A self-driven supervisor who takes pride in delivering exceptional service to our members and is eager to collaborate with the club General Manager to ensure a safe and premium experience throughout the club. We seek individuals who are open to learning and can leverage the training and development resources we provide to help you thrive. The role requires working shifts aligned with business demands, including 4 weekend shifts per month and at least one late shift per week. Experience in managing a team in a service-oriented environment (e.g., restaurant, attraction, retail unit, sporting or leisure facility) is highly desirable. Familiarity with duty management responsibilities is advantageous. Experience in financial planning and management is essential. A passion for customer service and excellent communication and collaboration skills are key.
You bring the enthusiasm. We provide the purpose. We're more than just a Club. We're a community. Join us
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Club Operations Supervisor
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