Warranty Process Lead

2 weeks ago


Corby, Northamptonshire, United Kingdom INEOS Automotive Full time
{"h1": "Warranty Process Lead", "p": "At INEOS Automotive, we're looking for a skilled Warranty Process Lead to join our Aftersales team. As a key member of our global team, you'll play a crucial role in ensuring our Warranty management system meets the highest quality standards. Your expertise will help us provide prompt and reliable Warranty information to our customers and stakeholders.

Responsibilities include:

* Processing Warranty claims and authorisation requests within the required timeframe
* Evaluating changes to the Warranty system or policies and processes to improve accuracy and efficiency
* Liaising with Commercial and Quality departments to identify risks, improvements, and enhancements to the Warranty claim software and user experience
* Highlighting opportunities to improve functionality while adhering to budget costs
* Supporting third-party repairers and end-users

What we're looking for:

* Broad experience in automotive technical service disciplines
* Strong level of experience from Warranty-based business with extensive automotive Aftersales experience
* Familiarity with SAP-based software tools or equivalent
* Strong drive for continuous improvement and a Kaizen mentality

If you're passionate about delivering exceptional results and have a strong desire to make a difference, we'd love to hear from you. Please submit your application, including a covering letter that supports your application, along with any other relevant information.

We look forward to reviewing your application and discussing this exciting opportunity with you."}

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