Warranty Process Lead
2 weeks ago
About the Role:
We are seeking a highly skilled and experienced Warranty Process Lead to join our team at INEOS. As a key member of our Warranty team, you will be responsible for ensuring that warranty claims and authorisation requests are processed efficiently and effectively.
Key Responsibilities:
- Process warranty claims and authorisation requests within the required timeframe
- Evaluate and recommend changes to the warranty system and policies to improve processing efficiency
- Liaise with Commercial and Quality departments to identify risks, improvements, and enhancements to the warranty claim software and user experience
- Highlight opportunities to improve functionality while adhering to budget costs
- Support third-party repairers and end-users
- Coach and train service agent users on INEOS systems, policies, and procedures
Requirements:
- Broad experience in automotive technical service disciplines
- Strong level of experience from warranty-based business with extensive automotive aftersales experience
- Familiarity with SAP-based software tools or equivalent
- Strong drive for continuous improvement and a Kaizen mentality
What We Offer:
As a Warranty Process Lead at INEOS, you will have the opportunity to work with a talented team and contribute to the success of our business. If you are a motivated and experienced professional looking for a new challenge, please apply with a covering letter and any supporting information.
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Corby, Northamptonshire, United Kingdom INEOS Automotive Full time{"h1": "Warranty Process Lead", "p": "At INEOS Automotive, we're looking for a skilled Warranty Process Lead to join our Aftersales team. As a key member of our global team, you'll play a crucial role in ensuring our Warranty management system meets the highest quality standards. Your expertise will help us provide prompt and reliable Warranty information to...
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Corby, Northamptonshire, United Kingdom INEOS Automotive Full time{"h1": "Warranty Process Lead", "p": "At INEOS Automotive, we're looking for a skilled Warranty Process Lead to join our Aftersales team. As a key member of our global team, you'll play a crucial role in ensuring our Warranty management system meets the highest quality standards. Your expertise will help us provide prompt and reliable Warranty information to...
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