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Medical Receptionist and Administrative Support

3 months ago

Knowsley, United Kingdom Jobwise Ltd Full time
Are you seeking a rewarding opportunity in a healthcare environment?

We are currently in search of a Medical Receptionist and Administrative Support to join our dynamic team. This position is ideal for individuals eager to embrace a new challenge within a bustling medical practice.

In this full-time role, you will work 37.5 hours per week, which includes one early start at 8:00 AM and one late finish at 6:30 PM weekly. Additionally, flexibility to cover a late shift on Tuesdays every eighth week is required. The position offers a competitive salary of GBP24,799.


Key Responsibilities:

As a vital member of our team, you will be responsible for a variety of tasks, including:
  • Managing incoming calls and addressing patient inquiries and concerns.
  • Providing face-to-face customer service and scheduling patient appointments.
  • Handling urgent requests and directing them to the appropriate personnel.
  • Updating internal systems for prescription requests.
  • Processing incoming mail and correspondence.
  • Coordinating with other healthcare partners regarding referrals and out-of-hours information.
  • Participating in meetings and documenting action points.
  • Processing laboratory forms and maintaining accurate records.

We welcome candidates from various backgrounds, particularly those with experience in high-volume customer service and administrative roles.


Desired Skills and Experience:

The ideal candidate will possess:
  • Experience in a fast-paced, telephone-based environment with proficiency in IT systems.
  • Strong organizational skills and the ability to multitask effectively.
  • Previous experience in a healthcare setting, particularly within an NHS or GP practice.
  • Availability to meet the required working hours.
  • A willingness to learn and adapt to new processes.

What We Offer:

In return for your dedication, we provide:
  • On-site working in a modern and friendly office environment.
  • A competitive salary of GBP24,799.
  • 37.5 hours per week, Monday to Friday, including paid breaks.
  • Generous leave policy with 6 weeks of holiday plus bank holidays.
  • 6 weeks of sick pay following the probationary period.
  • Employee recognition programs.
  • NHS pension contribution of 6.5%.
  • Complimentary uniform.

If you believe you have the skills and experience we are looking for, we encourage you to submit your CV for consideration. We aim to respond to all successful applications promptly. Thank you for your interest in joining our team at Jobwise Ltd.