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Administrative Support Specialist

2 months ago

Bath, Bath and North East Somerset, United Kingdom CURO GROUP (ALBION) LIMITED Full time
Job Overview

Curo Group (Albion) Limited is seeking a dedicated individual to join our Customer Accounts team as a Customer Service Administrator.

This role involves collecting customers' rent while embracing our 'collection with care' approach and delivering various support provisions.

The successful candidate will be part of a friendly and helpful team, working closely with colleagues to provide excellent customer service.

Key Responsibilities:

  • Collecting customers' rent in a timely and efficient manner
  • Providing support to customers with their queries and concerns
  • Working collaboratively with the team to achieve customer satisfaction
  • Contributing to the development of effective customer service strategies

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Knowledge of customer service principles and practices