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Archive Assistant

2 months ago

Preston, Lancashire, United Kingdom Lancashire County Council Full time

About the Role

We are seeking an enthusiastic and detail-oriented individual to join our team as an Archive Assistant in the Lancashire Archives. As a key member of our team, you will play a vital role in providing a high-quality archive service for Lancashire.

Key Responsibilities

  • Welcome and support customers and volunteers in our public searchroom, ensuring a positive and informative experience.
  • Respond to written, telephone, and face-to-face enquiries from customers about our collections and services, providing accurate and helpful information.
  • Utilize our collections management database to locate and retrieve information about our collections.
  • Participate in outreach activities to promote our services and engage with the community.
  • Support other teams in delivering a range of services, including producing archives from our strongrooms and returning them after use.
  • Handle and care for unique historical materials with precision and attention to detail.

Requirements

  • Deliver a customer-focused service, ensuring a positive experience for all users.
  • Exhibit excellent communication and digital skills, with the ability to work effectively in a team and with limited supervision.
  • Be able to lift and carry, with a focus on maintaining a safe and healthy working environment.

Working Arrangements

This is a permanent post based at Lancashire Archives in Preston, with a working pattern of 19 hours per week. The hours will be split across Tuesday, Wednesday, Thursday (11am-3pm), and Friday (9am-5pm).

What We Offer

We are committed to providing a supportive and inclusive work environment, with opportunities for professional development and growth. If you are passionate about history, archives, and customer service, we encourage you to apply for this exciting opportunity.