Customer Relationship Manager

3 weeks ago


Chester, Cheshire, United Kingdom Barchester Healthcare Ltd Full time
Job Title: Customer Relationship Manager

Barchester Healthcare Ltd is seeking a skilled Customer Relationship Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with potential new residents, their families, and healthcare professionals.

Key Responsibilities:
  • Represent Barchester Healthcare Ltd in a professional and friendly manner
  • Responsible for all sales activity for our care homes
  • Talking to potential new residents over the phone and providing informative tours of our homes
  • Engage with residents and relatives to understand their experience and requirements
  • Respond to sales enquiries and actively generate leads
  • Maintain a contacts database
Requirements:
  • Track record in sales and marketing, preferably in a care home setting
  • Excellent communication skills
  • Ability to present to individuals and groups
  • Experience building relationships within a local community
  • Full UK driving licence
Benefits:
  • Starting salary up to £42,500
  • Generous car allowance of £6,500 per annum
  • Competitive commission structure
  • Unlimited access to our refer a friend scheme, earning up to £500* per referral
  • Access to a wide range of retail and leisure discounts at big brands and supermarkets
  • Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
  • Confidential and free access to counselling and legal services

Barchester Healthcare Ltd is an industry-leading care provider, with one of the best quality ratings of any large care home provider in the UK. We are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.



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