Strategic Partnerships Manager

3 weeks ago


Teddington, Greater London, United Kingdom National Physical Laboratory Full time

About the Role

At the National Physical Laboratory, we are committed to establishing benchmarks that ensure consistency and reliability in measurement. Our essential research supports scientific and commercial advancements, international trade, environmental sustainability, and public health. As a Strategic Partnerships Manager, you will play a crucial role in helping both existing and prospective clients recognize how our diverse range of products and services can create significant value. Your efforts will have a profound impact on everyday lives across the UK and beyond.

We embrace a hybrid working model, combining remote and office environments to promote a healthy work-life balance. Whether you seek full-time, part-time, or flexible arrangements, we aim to accommodate your needs wherever feasible, depending on the specific role and business unit.

About You

Our commitment to setting standards is reflected in our direct support for innovators and industrialists as they make groundbreaking discoveries, adopt new technologies, and enhance manufacturing processes for economic growth and national prosperity.

The Business Development team is at the heart of NPL's operations. As we continue to explore innovative applications for our work, the potential for growth is evident.

In your role as a Strategic Partnerships Manager, you will have exceptional opportunities to engage with and advise leading industry clients. You will become well-versed in our products and capabilities that have positioned NPL as a leader in the advanced manufacturing sector.

Your focus will be on understanding our offerings, listening to the needs of potential clients, and identifying how we can align our solutions for mutual benefit. You will also have the chance to support proposals, tenders, and bids while fostering relationships both externally and internally to ensure every business opportunity is thoroughly explored.

Key Responsibilities:

Client Engagement: Cultivate relationships with current and prospective clients through effective communication channels. We aim to ensure customers feel enthusiastic and confident in our offerings. Lead Qualification: Assess and qualify incoming leads by understanding the prospect's requirements, evaluating the opportunity, and arranging follow-up discussions. Relationship Building: Develop and maintain customer relationships by promoting a strong connection to the NPL brand, including our vision, business model, and collaborative sales approach. Sales Pipeline Management: Achieve both individual and team monthly performance targets while aligning with broader team strategies. Participation: Engage in company meetings and customer events to enhance collaboration and visibility. Industry Insight: Stay informed about industry trends and best practices, including the use of new technologies and resources.

We want our clients to feel secure in their partnership with us. Therefore, a background in Account Management or Business Development, particularly within a scientific context, is preferred. However, if you possess a genuine passion for research in our core areas, we are willing to support your development. Essential skills include customer orientation, business insight, organizational abilities, effective communication, and the capacity to influence. At NPL, we value collaboration, mutual respect, and continuous improvement for ourselves and our clients. Together, we strive to make a significant impact on economic prosperity and quality of life.



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