GP Receptionist

1 day ago


Thornton Heath, Greater London, United Kingdom London Road Medical Practice Full time

About London Road Medical Practice

We are a well-established GP Surgery with a strong Management & Administration Team, serving over 6,000 patients in Thornton Heath, opposite Croydon University hospital.

Job Summary

We are seeking an experienced Receptionist to join our team, providing a point of contact for patients and acting as a focal point of communication between patients and the practice team.

Main Responsibilities

  • Provide a courteous, efficient, and effective reception service to patients and visitors.
  • Receive, assist, and direct patients in accessing the appropriate service or healthcare professional.
  • Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors.
  • Deal with all general enquiries, explain procedures, and make new and follow-up appointments.
  • Ensure an effective and efficient reception service is provided to patients and visitors.

Requirements

  • Previous experience of working in a GP Practice.
  • Experience of working in a customer/patient-facing role.
  • Good spoken and written English.

What We Offer

We offer a supportive and collaborative work environment, opportunities for professional development, and a chance to make a real difference in the lives of our patients.


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