Floor Housekeeping Professional

5 days ago

London, Greater London, United Kingdom Dorchester Collection Full time
Position Overview

We're committed to fostering a culture of excellence in our hotel, and we're seeking a skilled Floor Housekeeper to join our team. As a key member of our housekeeping team, you'll play a vital role in ensuring our guests receive an exceptional experience.

What You'll Get

As a Floor Housekeeper at The Dorchester Collection, you'll enjoy a range of benefits, including:

  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across our Dorchester Collection hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together, including our Summer party and Winter ball
  • Access to apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager)
  • A £1000 bonus when you recommend a friend
  • Access to immediate wellbeing advice, because We Care about our employees

What You'll Do

You'll take pride in delivering exceptional service to our guests, ensuring their rooms are clean and comfortable. You'll work closely with the housekeeping team to coach and communicate effectively, providing a seamless experience for our guests.

From special requests to deep cleaning, you'll be the go-to person for our guests' needs. You'll work collaboratively with the team to ensure our guests receive nothing but the best experience.

What You'll Bring

We're looking for someone who embodies our values of Passion, Personality, Respect, Working Together, and Creativity. You'll have excellent communication skills, a strong customer service ethic, and the ability to communicate effectively in English.

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