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Sales Floor Manager

2 months ago

London, Greater London, United Kingdom Ham Yard Hotel - Housekeeping Full time

Job Summary:

We are seeking a highly skilled and experienced professional to join our team as a Floor Supervisor at Ham Yard Hotel - Housekeeping. As a key member of our housekeeping team, you will play a crucial role in ensuring the seamless delivery of exceptional service to our guests.

Key Responsibilities:

  • Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective service delivery.
  • Monitor and maintain high standards of cleanliness and organization in all areas of the hotel.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless service delivery and resolve any issues that may arise.
  • Conduct regular audits to ensure compliance with hotel policies and procedures.
  • Provide training and coaching to housekeeping staff to enhance their skills and knowledge.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Flexible scheduling and work-life balance.
  • Access to exclusive discounts and perks.
  • Complimentary meals and refreshments.

Requirements:

  • Minimum 2 years of experience in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required.

What We Offer:

At Ham Yard Hotel - Housekeeping, we offer a dynamic and supportive work environment that fosters growth and development. We are committed to providing our guests with exceptional service and ensuring that every stay is a memorable one.