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Sales Floor Manager

2 months ago

London, Greater London, United Kingdom The Portfolio Group Full time

Unlock Your Potential as a Sales Floor Manager

We're seeking a seasoned Sales Floor Manager to lead our dynamic team in London. As a key player in our organisation, you'll drive innovation and shape the future of our business. With your influential leadership style and knack for building strong client relationships, you'll play a pivotal role in our success.

About the Role

We're looking for a confident, hands-on, and high-performing Sales Floor Manager to manage a sales team responsible for generating online demonstrations of our digital services. This is a critical role for our business to sustain and build on its success and rapid growth plans in the UK.

The ideal candidate will have a background in managing an outbound telephone-based Sales or Customer Service Team, driving quality and strong performance in a targeted and dynamic environment. You should not be afraid to challenge the team and should be a confident decision-maker. Experience of working in a B2B environment is desirable, although not essential. A proactive approach to management, coaching, pipeline & campaign planning, and driving revenue are a must

Key Responsibilities

  1. Recruit, train, coach, and manage a high-performing telesales team of up to 15 individuals.
  2. Develop and manage the CRM system to optimise data and leads.
  3. Provide daily, weekly, monthly, and quarterly sales figures and MI.
  4. Regularly walk the sales floor to drive activity and performance and KPIs.
  5. Manipulate sales data to maximise opportunity.
  6. Campaign management.
  7. Continuously seek to improve sales performance through monitoring all leads, conversions, and sales actively.
  8. Introduce fresh incentives to motivate and drive the team.
What You'll Bring to the Team
  1. A track record of managing a telephone-based sales department.
  2. The ability to build, manage, and drive sales performance in a targeted, entrepreneurial business.
  3. The ability to influence and liaise with all levels up to Directors.
  4. A consultative sales approach.