Floor Manager

2 weeks ago

London, Greater London, United Kingdom COS Full time
Job Title: Floor Manager

Job Summary:

We are seeking a highly motivated and experienced Floor Manager to join our team at COS. As a key member of our store team, you will be responsible for leading our sales floor and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Lead and Manage Sales Team: Recruit, train, and develop a high-performing team of sales assistants to achieve sales targets and deliver exceptional customer service.
  • Drive Sales and Revenue: Analyze sales data and implement strategies to drive sales growth, increase revenue, and improve profitability.
  • Operational Excellence: Oversee daily store operations, ensuring that all processes are efficient, and customers receive a seamless shopping experience.
  • Customer Experience: Foster a culture of customer obsession, ensuring that every customer interaction is positive and personalized.
  • Team Development: Identify and develop talent within the team, providing opportunities for growth and career advancement.

Requirements:

  • Experience: A minimum of 2 years of retail management experience, with a proven track record of success in leading high-performing teams.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Customer Service: A passion for delivering exceptional customer service, with a focus on building strong relationships with customers.
  • Business Acumen: Strong business acumen, with the ability to analyze sales data and develop strategies to drive sales growth.

What We Offer:

  • Competitive Salary: A competitive salary and bonus structure, reflecting your value to the business.
  • Benefits: A comprehensive benefits package, including health insurance, pension scheme, and clothing allowance.
  • Development Opportunities: Opportunities for career advancement and professional development, with a focus on helping you grow and succeed in your role.

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