Key Account Manager
6 days ago
We are seeking a highly skilled Key Account Manager to join our team at Client name withheld, a leading global technology business. As a Key Account Manager, you will be responsible for managing and growing our relationships with existing cross-industry blue-chip global customers.
Key Responsibilities- Proactively upsell and cross-sell new and enhanced products and services to customers.
- Identify and close sales with new buying points, thereby increasing the company's commercial footprint with each customer account.
- Develop long-term relationships with key stakeholders and decision-makers up to C-Level, especially customer procurement and legal teams.
- Negotiate new pricing and Master Software licensing agreements (MSLA) to ensure efficient renewals of existing and securing new licenses.
- Deliver accurate and time-sensitive robust solutions using Salesforce.
- Proactively research and identify industry trends and be cognizant of developments within each customer, specifically changes that may influence customer buying behavior.
- Prepare reports and presentations using account metrics and forecasting for both the customer and internal company teams.
- Ensure the CRM (Salesforce) is up to date with accurate information.
- Minimum 5 years of experience in customer-facing account management in a software licensing/subscriptions SaaS/technology business.
- Minimum of 2 years of experience as a Key Account Manager/Global Account Manager/Senior Account Manager working with FTSE 100, Fortune 500, global banks/finance houses.
- Commercially astute, proven ability to identify and close new opportunities and be their point of contact and trusted advisor.
- Building strong relationships with tech users.
- Agility working in a fast-growth/scale-up expanding business.
- Strong organizational skills.
- Fluency in English (written and spoken).
- Curious and learning-focused mindset.
- Deep understanding of what a real team player/net contributor is.
- Fluent French and/or German.
- Hybrid working (2 days remotely and 3 days in the office).
- Bonus scheme paid monthly with opportunity to overachieve.
- Private medical/dental insurance.
- Pension.
- Company events & social hours.
- Subsidized gym membership.
- Casual dress.
- Ride to work scheme – subsidized bicycle.
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