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About Cenergist
Cenergist is a leading provider of energy and water efficiency solutions, delivering turnkey projects that help clients meet their Net Zero and sustainability goals. Our reputation in the UK is built on quality and performance, with a commitment to innovation and collaboration.
The Role
We are seeking a Key Account Manager to join our team on a permanent, full-time basis. As a Key Account Manager, you will provide a key client management service for major energy projects in London, primarily with local authority clients.
Key Responsibilities
- Ensure existing key customers are happy with their service and that all aspects of the contracts run smoothly, promptly resolving any issues as they arise.
- Engage with clients at all stages of project development, acting as an initial point of contact for all queries in allocated regions.
- Work closely with our engineering and operations team for seamless contract delivery.
- Develop new project commercials and seek further opportunities with clients.
- Attend regular project progress meetings with clients.
- Provide regular updates and support to the Head of Customer Experience.
- Manage and measure client satisfaction.
- Support the Delivery and Finance teams.
Requirements
- Customer or account management experience.
- Excellent communication and interpersonal skills.
- The ability to communicate complex proposals simply.
About You
To be considered for this role, you will need to have a strong background in customer or account management, with excellent communication and interpersonal skills. You will be able to communicate complex proposals simply and have a proven track record of delivering results in a similar role.
Cenergist is an Equal Opportunities Employer
We are committed to creating a diverse and inclusive workplace, welcoming applications from candidates of all backgrounds, perspectives, and experiences to join our team.
