Fitness Operations Manager

1 day ago

Halifax, Calderdale, United Kingdom Frasers Group Full time
About the Role

This is a full-time position responsible for the day-to-day running of the business. As a key member of the Frasers Group team, you will lead the team in all sales and operational processes, with a keen eye for detail and ability to drive results. This role is accountable to various KPIs and is responsible for the recruitment, nurturing & development of an elevated team capable of achieving them consistently.

Key Responsibilities
  • Drive all revenue lines from membership sales to product & secondary, to driven overall profitability of the gym
  • Effective management of controllable costs such as; stock orders & cleaning supplies to eliminate wastage and overspend
  • Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit
  • Ensure central processes like FUNDAMENTALS, ASCEND & MOVE are followed & delivered to the highest level consistently
  • Drive collective buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
  • Lead the recruiting, monitoring, training and onboarding of new team members within your gym
  • Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard.
Requirements
  • Passion for health, fitness and wellness
  • Level 2 qualification in fitness (desirable)
  • 1+ year previous management role experience within the fitness industry
  • Strong leadership qualities
  • Adaptability in communication and management style depending on the team member and their drivers
  • A positive, solutions-driven mindset in the face of adversity
  • A member champion mentality with exceptional interpersonal skills
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
  • Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required
About Us

Frasers Group is a dynamic and ambitious company that is passionate about health, fitness and wellness. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence. If you are a motivated and results-driven individual who is passionate about the fitness industry, we would love to hear from you.

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