Quality Assurance Specialist

2 months ago


Aylesford, Kent, United Kingdom AllSaints Full time

About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our production team at AllSaints. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest quality standards are met across our products.

Key Responsibilities

  • Conduct regular quality control inspections at our distribution centre and store level to ensure compliance with quality standards.
  • Compile and analyze quality reports to identify trends and areas for improvement.
  • Work closely with the technical manager to implement quality procedures and processes that align with business objectives.
  • Collaborate with the warehouse returns department to assess product failures and returns analysis.
  • Issue and manage supplier corrective action reports to ensure product quality meets agreed standards.
  • Investigate and record customer complaints regarding product performance, specifications, and reliability.
  • Support the technical manager with annual business reviews of key suppliers from a quality perspective.

Requirements

  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to travel at short notice if required.
  • Multiproduct experience necessary.
  • Experience of carrying out AQL inspections at a factory level as well as head office experience.

About AllSaints

AllSaints is a leading fashion brand that values diversity and inclusivity. We are committed to providing equal opportunities to everyone in our employment and recruitment processes. We believe in creating an environment where everyone feels respected, valued, and able to give their best while contributing to the success of our brand.

Benefits

  • A generous wardrobe allowance.
  • Disability committed certified employer.
  • Employee discount for you to spend with family and friends.
  • 25 days holiday increasing to 28 days after 2 years continuous service.
  • Bank holidays, birthdays, and volunteering days off.
  • Access to dental cash plan & free virtual GP appointments through Aviva.
  • UNUM employee assistance helpline.
  • Life assurance cover.
  • Access to discounted gym membership and corporate discounts.
  • Hybrid working in our historic East London studios.
  • Free, confidential, wellbeing and lifestyle support with Retail Trust.
  • Enhanced family leave benefits.
  • Health days for you to use either for physical or mental wellness.
  • Dedicated mental health support from our mental health first aiders.
  • Eye care vouchers, season ticket loans, and much more


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