Quality Assurance Specialist

5 days ago

Aylesford, Kent, United Kingdom AllSaints Full time

About the Role

We are seeking a Quality Control Technologist to join our production team at AllSaints. As a key member of our team, you will be responsible for ensuring the consistent quality of our products across all production lines.

Key Responsibilities

  • Carry out regular random AQL inspections at the warehouse and store level, comparing results to regional QA teams' reports.
  • Prepare monthly summaries of quality issues for the technical manager's review and presentation to the senior management team.
  • Manage the compilation of seasonal factory scorecards.
  • Work with the technical manager to implement quality procedures aligned with business objectives.
  • Collaborate with the warehouse returns department to assess product failure and returns analysis.
  • Issue and manage supplier corrective action reports for non-conforming products.
  • Investigate and record customer complaints regarding product performance, specifications, and reliability.
  • Support the technical manager with annual business reviews of key suppliers from a quality perspective.

Requirements

  • Excellent written and verbal communication skills.
  • Strategic thinking and strong analytical and presentation skills.
  • Experience in carrying out AQL inspections at a factory level and head office experience.
  • Excellent time management, planning, organisation, and prioritisation skills.
  • Multiproduct experience necessary.
  • Ability to travel at short notice if required.

About AllSaints

AllSaints is a fashion brand committed to diversity and equal opportunities. We strive to create an inclusive environment where everyone feels valued and respected. If you're passionate about quality and customer satisfaction, we encourage you to apply.

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