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Quality Assurance Specialist
2 months ago
About the Role
We are seeking a highly skilled Quality Control Technologist to join our production team at our Distribution Centre in Larkfield, Kent. As a key member of our team, you will work closely with the Technical Manager to ensure consistent quality of production across our products.
Key Responsibilities
- Conduct regular random AQL inspections at the warehouse and store level, comparing results to regional offices QA teams reports
- Prepare monthly summaries of quality issues for the Technical Manager and senior management team
- Manage the compilation of seasonal factory scorecards
- Work with the Technical Manager to implement quality procedures aligned with business objectives
- Collaborate with the warehouse returns department to assess product failure and returns analysis
- Issue and manage supplier corrective action reports for non-conforming products
- Investigate and record customer complaints regarding product performance, specifications, and reliability
- Support the Technical Manager with annual business reviews of key suppliers from a quality perspective
Requirements
- Excellent written and verbal communication skills
- Strategic thinker with strong analytical and presentation skills
- Experience in carrying out AQL inspections at factory and head office levels
- Excellent time management, planning, organisation, and prioritisation skills
- Multiproduct experience necessary
- Ability to travel at short notice if required
About AllSaints
We are a disability committed certified employer and offer a range of benefits, including a generous wardrobe allowance, employee discount, and hybrid working arrangements. Our aim is to develop diverse teams and create an environment where everyone feels respected, valued, and able to give their best.
What We Stand For
- The Customer is the Boss
- One Team
- We Do What We Say We Will
- We Are Responsible
Benefits
- A generous wardrobe allowance
- Employee discount
- 25 days holiday increasing to 28 days after 2 years continuous service
- Bank holidays, birthdays, and volunteering days off
- Access to dental cash plan and free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Hybrid working in our historic East London studios
- Free, confidential wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits
- Health days for physical or mental wellness
- Dedicated mental health support
- Eye care vouchers, season ticket loans, and more
