Hotel Front Desk Associate

2 weeks ago

London, Greater London, United Kingdom AccorHotel Full time

Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at AccorHotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.

Key Responsibilities

  • Provide quality service to guests by responding to their requests promptly, efficiently, and courteously during check-in, check-out, and throughout their stay.
  • Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
  • Collaborate with hotel departments to ensure a seamless guest experience.
  • Upsell hotel facilities and services through sound product knowledge and selling skills.

Requirements

  • Fluent in English, both written and spoken (and a second language would be a plus).
  • Excellent communication, presentation, and interpersonal skills.
  • Strong team player with a positive attitude.
  • Strong problem-solving abilities and the ability to lead by example.
  • Legally eligible to work in the UK.

What We Offer

  • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies).
  • Discounted hotel rates all over the world in Accor Hotels.
  • Continuous learning and development opportunities through our Accor Academy.
  • Support for your wellbeing in your professional and personal lives.
  • Opportunities for growth and development across 5,000 hotels in over 100 countries.
  • Participation in initiatives to build a more inclusive and sustainable world.

  • Hotel Front Desk Associate

    6 days ago

    London, Greater London, United Kingdom Sea Containers London Full time

    Hotel Front Desk AssociateWe are seeking a personable and proactive Hotel Front Desk Associate to join our dynamic front-of-house team at Sea Containers London. As a member of our team, you will be the first point of contact for our guests, ensuring they receive a warm welcome and seamless service throughout their stay.Key Responsibilities:Warmly greet...

  • Hotel Front Desk Associate

    1 week ago

    London, Greater London, United Kingdom Sea Containers London Full time

    Hotel Front Desk AssociateWe are seeking a personable and proactive Hotel Front Desk Associate to join our dynamic front-of-house team at Sea Containers London. As a member of our team, you will be the first point of contact for our guests, ensuring they receive a warm welcome and seamless service throughout their stay.Key Responsibilities:Warmly greet...

  • Front Desk Associate

    2 weeks ago

    London, Greater London, United Kingdom Richmond Hill Hotel Full time

    About Richmond Hill HotelWe are a boutique hotel located in the heart of London, offering a unique and refreshing experience to our guests. Our team is the heart and soul of everything we do, and we're looking for exceptional individuals to join our Front Office Team.Job SummaryWe're seeking a friendly and energetic Front Desk Associate to provide...

  • Hotel Front Desk Agent

    1 week ago

    London, Greater London, United Kingdom The Cadogan, A Belmond Hotel Full time

    We are seeking a highly skilled and customer-focused individual to join our team as a Hotel Front Desk Agent at The Cadogan, A Belmond Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register guests and manage...

  • Hotel Front Desk Associate

    6 days ago

    London, Greater London, United Kingdom The Columbia Full time £23,790

    Job Summary:The Columbia is seeking a highly skilled and enthusiastic Hotel Receptionist to provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and memorable experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests upon arrival and throughout...

  • Hotel Front Desk Associate

    6 days ago

    London, Greater London, United Kingdom The Columbia Full time £23,790

    Job Summary:The Columbia is seeking a highly skilled and enthusiastic Hotel Receptionist to provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and memorable experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests upon arrival and throughout...

  • Hotel Front Desk Associate

    24 hours ago

    London, Greater London, United Kingdom The Academy Hotel Full time

    Job SummaryThe Academy Hotel is seeking a highly skilled and customer-focused Hotel Receptionist to join our front office team. As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for all visitors.Key ResponsibilitiesProvide warm and...

  • Hotel Front Desk Associate

    1 day ago

    London, Greater London, United Kingdom The Academy Hotel Full time

    Job SummaryThe Academy Hotel is seeking a highly skilled and customer-focused Hotel Receptionist to join our front office team. As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for all visitors.Key ResponsibilitiesProvide warm and...

  • Hotel Front Desk Associate

    4 days ago

    London, Greater London, United Kingdom The Academy Hotel Full time

    Job SummaryThe Academy Hotel is seeking a highly skilled and customer-focused Hotel Receptionist to join our front office team. As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for all visitors.Key ResponsibilitiesProvide warm and...

  • Hotel Front Desk Associate

    4 days ago

    London, Greater London, United Kingdom The Academy Hotel Full time

    Job SummaryThe Academy Hotel is seeking a highly skilled and customer-focused Hotel Receptionist to join our front office team. As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for all visitors.Key ResponsibilitiesProvide warm and...

  • Front Desk Supervisor

    1 week ago

    London, Greater London, United Kingdom Mercure Hotel Bloomsbury Full time

    Job SummaryWe are seeking a highly skilled and experienced Shift Leader to join our team at Mercure Hotel Bloomsbury. As a Shift Leader, you will be responsible for the day-to-day running of the front desk, ensuring seamless operations and exceptional customer service.Key ResponsibilitiesFront Desk Operations: Manage the front desk team, oversee check-in and...

  • Front Desk Supervisor

    6 days ago

    London, Greater London, United Kingdom Mercure Hotel Bloomsbury Full time

    Job SummaryWe are seeking a highly skilled and experienced Shift Leader to join our team at Mercure Hotel Bloomsbury. As a Shift Leader, you will be responsible for the day-to-day running of the front desk, ensuring seamless operations and exceptional customer service.Key ResponsibilitiesFront Desk Operations: Manage the front desk team, oversee check-in and...

  • Front Desk Associate

    6 days ago

    London, Greater London, United Kingdom Richmond Hill Hotel Full time

    About Richmond Hill HotelWe are a boutique hotel located in the heart of London, offering a unique and refreshing experience to our guests. Our team is the heart and soul of everything we do, and we're looking for exceptional individuals to join our Front Office Team.Job SummaryWe're seeking a friendly and energetic Front Desk Associate to provide...

  • Front Desk Associate

    6 days ago

    London, Greater London, United Kingdom Richmond Hill Hotel Full time

    About Richmond Hill HotelWe are a boutique hotel located in the heart of London, offering a unique and refreshing experience to our guests. Our team is the heart and soul of everything we do, and we're looking for exceptional individuals to join our Front Office Team.Job SummaryWe're seeking a friendly and energetic Front Desk Associate to provide...

  • Front Desk Associate

    1 week ago

    London, Greater London, United Kingdom The Soho Hotel Full time

    About The Soho HotelThe Soho Hotel is a luxury hotel located in the heart of London, known for its unique design, exceptional service, and warm hospitality. We pride ourselves on creating memorable experiences for our guests, and we're looking for a dynamic and engaging Receptionist to join our front office team.ResponsibilitiesGreet and welcome guests with...

  • Front Desk Agent

    2 months ago

    London, Greater London, United Kingdom Vintry & Mercer Hotel Full time

    Are you a proactive and friendly individual who loves helping guests? If so, we're looking for an experienced Night Front Desk Agent (Receptionist) to join our welcoming Front Office team at Vintry & Mercer Hotel. Our hotel is located in the heart of the City, within easy walking distance of Bank and Cannon Street, as well as Mansion House tube stations. To...

  • Hotel Front Desk Associate

    22 hours ago

    London, Greater London, United Kingdom AWD online Full time

    Job OverviewWe are seeking a highly skilled Hotel Receptionist to join our team at AWD online. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless check-in and check-out experience.Key Responsibilities:Welcoming and greeting guests in a courteous and efficient...

  • Hotel Front Desk Associate

    24 hours ago

    London, Greater London, United Kingdom AWD online Full time

    Job OverviewWe are seeking a highly skilled Hotel Receptionist to join our team at AWD online. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless check-in and check-out experience.Key Responsibilities:Welcoming and greeting guests in a courteous and efficient...

  • Front Desk Associate

    2 weeks ago

    London, Greater London, United Kingdom Arora Group Full time

    About Arora GroupWe are a leading hospitality company that prides itself on delivering exceptional guest experiences. Our team is dedicated to creating a warm and inviting atmosphere for our guests, and we are seeking a skilled Front Desk Associate to join our team.Key Responsibilities:Guest Services: Greet guests warmly and ensure they have a pleasant stay,...

  • Hotel Front Desk Associate

    2 weeks ago

    London, Greater London, United Kingdom Kimpton Hotels & Restaurants Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at Kimpton Fitzroy London. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay for our guests.Key ResponsibilitiesProvide exceptional customer service to our...