Customer Service Representative
1 week ago
Pertemps Basingstoke is currently recruiting for a Customer Service Administrator to join their team in a leading Logistics company.
This is an ongoing temporary role that could lead to a permanent position.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely manner
- Manage customer relationships and maintain a high level of customer satisfaction
- Collaborate with internal teams to resolve discrepancies and improve processes
- Monitor and report on key performance indicators (KPIs)
- Provide administrative support to the logistics team
- Communicate effectively with customers and internal stakeholders
Requirements:
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic knowledge of Microsoft packages
Shift Times:
- Sunday: £12.20 per hour
- Thursday: £12.20 per hour
- Tuesday: £12.70 per hour
- Saturday: £12.70 per hour
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