Network Manager for Educational Institutions

6 days ago


London, Greater London, United Kingdom Lorien Full time £55,000
Job Description

Lorien is seeking a highly skilled ICT Network Manager

Job Summary:

Lorien is a leading provider of ICT services to educational institutions, and we are currently seeking a highly skilled ICT Network Manager to join our team. The successful candidate will be responsible for delivering ICT service excellence to our clients and their staff and pupils.

Key Responsibilities:

  • Provide 1st and 2nd line customer-facing and remote support with a focus on attention to detail.
  • Deliver and maintain the following core tasks:
    • Ensure that all onsite service levels and key performance indicators are met, in line with the adoption of core ITIL disciplines: Incident, Problem, and Change Management.
    • Work with educational key stakeholders to ensure that their IT requests are being met.
    • Lead and develop all aspects of the ICT system and collaborate with the school to develop an ICT strategy.

Requirements:

  • Onsite support experience in an IT support role.
  • Detailed knowledge of Microsoft Operating Systems, including Windows 10 and Windows Server 2012/2016/2019 products.
  • Commercial experience of Microsoft applications, including Office 2016/2019, Office 365, Google Classroom, and SCCM/MDT.
  • A strong understanding of LAN/WLAN topologies in a support environment.

About Lorien:

Lorien is a leading provider of ICT services to educational institutions. We are committed to delivering high-quality ICT solutions that meet the needs of our clients and their staff and pupils.



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