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Data Entry Clerk

2 months ago

Lichfield, Staffordshire, United Kingdom Rapier Full time
About the Role

Rapier is seeking a highly organized and detail-oriented Data Entry Clerk to join our team in a full-time afternoon shift position. As a Data Entry Clerk, you will play a critical role in supporting our Aftermarket contracts, including Jaguar Land Rover.

Key Responsibilities
  • Planning: Create and handle data from customers and vendors, planning cost-effective transport movements in line with network and asset optimization and availability.
  • Creating and Handling Documentation: Create, handle, and supply driver-load documentation and vehicle bookings.
  • Customer Service: Provide general customer service inquiries on shipment and vehicle tracking, as well as general vehicle control movements and occasional exception management with speed-up transport.
  • Customs: Handle light customs duties, inspect customs attachments, and provide general customs customer service between customers and carriers.
Requirements
  • A planning background with previous roles is expected, although not essential in terms of length.
  • A knowledge of customs processes is desirable but not expected, as we offer comprehensive training packages.
  • A solid understanding and experience with Microsoft packages, including Excel, Outlook, and Word.
  • A good, professional telephone manner.
  • Administrative/customer service experience is required.