Field Service Mechanical Engineer

3 weeks ago


Napton on the Hill, Warwickshire, United Kingdom Contek Recruitment Solutions Ltd Full time

Company Overview:
Contek Recruitment Solutions Ltd is collaborating with a prominent manufacturer that excels in the design, maintenance, and installation of specialized machinery, including equipment for deburring and surface finishing, as well as shot blasting and water treatment systems.

This organization serves a diverse array of sectors, such as Aerospace, Medical, Automotive, Hospitality, and General Engineering.

Position Summary:
In response to expanding operations, our client is in search of a proficient and enthusiastic Service Engineer to enhance their dedicated service team.

The Service Engineer will be instrumental in guaranteeing the efficient operation, upkeep, and installation of machinery at various client locations.

As a vital representative of the organization, the Service Engineer will maintain the company's high standards of customer service and technical proficiency.

Key Responsibilities:

  • Timely follow-up on service inquiries and provision of client feedback.
  • Overseeing machinery performance and formulating preventative maintenance strategies.
  • Managing inventory and initiating material reorders as necessary.
  • Leading the setup, commissioning, and training of machinery with clients, whether on-site or at customer locations.
  • Executing wiring and labeling tasks for machinery.
  • Constructing pneumatic circuits.
  • Conducting continuity tests for machinery, including final testing prior to dispatch.
  • Acting as the primary contact for machine programming, coordinating adjustments with the programmer, and performing subsequent testing.
  • Documenting reports, manuals, and regularly presenting findings to management.
  • Assisting the manufacturing team with machine assembly and testing, which includes fitting and utilizing hand tools.
  • Serving as the main point of contact for troubleshooting customer machinery and offering guidance.
  • Providing on-site support for electrical and maintenance challenges.
  • Delivering both remote and on-site technical assistance and diagnostics.

Qualifications:
Strong mechanical skills with the capability to diagnose and repair various types of machinery.

  • Ability to interpret technical drawings, schematics, and equipment manuals.
  • Willingness to travel frequently to client sites for installation and maintenance tasks.
  • Previous experience in a client-facing role with a dedication to providing outstanding service.

If you possess the motivation and technical expertise to deliver exceptional service, we encourage you to consider joining our client's expanding team.

Diversity Commitment:
Our client is an equal opportunity employer, dedicated to fostering diversity and inclusion within the workplace.



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