Internal Account Manager

2 weeks ago


Nottingham, Nottingham, United Kingdom The Channel Recruiter Ltd Full time
About the Role

We are seeking a driven and results-oriented Account Manager to join our growing team at The Channel Recruiter Ltd. As an Internal Account Manager, you will play a key part in expanding our Google Workspace and ChromeOS business within our existing customer base.

Key Responsibilities
  • Grow Existing Accounts:
    • Maintain and strengthen relationships with existing customers who have previously purchased ChromeOS and Google Workspace solutions.
    • Identify opportunities for upsell and cross-sell additional Google Workspace and ChromeOS licenses.
    • Track and forecast renewals for Google Workspace for Education subscriptions.
    • Maintain accurate customer records in our CRM system.
  • Develop New Business:
    • Conduct high-volume outbound calls to qualified leads within our existing customer base to prospect for new ChromeOS opportunities.
    • Identify net-new Google Workspace for Education qualified leads.
    • Develop and execute strategies to acquire net-new ChromeOS customers.
    • Contribute to a minimum of 8 net-new Google qualified opportunities per week.
  • Become a Google Chrome Expert:
    • Complete all Google ChromeOS training programs and our onboarding processes.
    • Develop a deep understanding of ChromeOS features and benefits.
    • Stay up-to-date on the latest Google Workspace and ChromeOS developments.
Requirements
  • A minimum of 2 years of experience in B2B sales, ideally within account management for enterprise and education sectors.
  • A proven track record of exceeding sales targets and achieving business KPIs through high-volume cold calling.
  • A strong understanding of Google Workspace and familiarity with ChromeOS.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers.
  • Self-motivated, results-oriented, and thrives in a fast-paced environment.
  • A passion for learning new technologies.


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