Operations Manager

1 day ago


Manchester, United Kingdom David Lloyd Clubs Full time
Job Description

Job Title: Operations Manager

Job Summary:

We are seeking a highly motivated and experienced Operations Manager to join our team at David Lloyd Clubs. As an Operations Manager, you will be responsible for the day-to-day management of our club reception and cleaning teams, ensuring that our members receive a 5-star experience every day.

Key Responsibilities:

  • Manage the efficient operation of the club reception and cleaning teams
  • Act as Duty Manager, taking responsibility for the club's day-to-day operations
  • Lead the Reception, Cleaning, and Spa host teams to deliver exceptional service and facilities
  • Ensure a safe and clean environment for members and staff
  • Conduct regular reviews and implement improvements to maintain high standards
  • Collaborate with the General Manager to ensure a premium experience across the club

Requirements:

  • Self-motivated manager with a passion for exceptional service
  • Experience in managing a team in a service-led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)
  • Experience of duty management responsibilities and financial planning and management
  • Excellent communication and collaboration skills
  • Ability to work flexible shifts, including weekends and late shifts

What We Offer:

  • Free Club Membership for you and your family
  • Discounts on our products and services
  • Unlimited 50% discount on food and drinks
  • Opportunity for advancement and career progression
  • Flexible Shift Patterns
  • Learning and Development Opportunities

About Us:

David Lloyd Clubs is a leading health and fitness operator in Europe, with a passion for delivering exceptional service and experiences to our members. We are a community-driven organization that values our team members and provides opportunities for growth and development.



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