Operations Manager
1 day ago
Job Title: Operations Manager
Job Summary:
We are seeking a highly motivated and experienced Operations Manager to join our team at David Lloyd Clubs. As an Operations Manager, you will be responsible for the day-to-day management of our club reception and cleaning teams, ensuring that our members receive a 5-star experience every day.
Key Responsibilities:
- Manage the efficient operation of the club reception and cleaning teams
- Act as Duty Manager, taking responsibility for the club's day-to-day operations
- Lead the Reception, Cleaning, and Spa host teams to deliver exceptional service and facilities
- Ensure a safe and clean environment for members and staff
- Conduct regular reviews and implement improvements to maintain high standards
- Collaborate with the General Manager to ensure a premium experience across the club
Requirements:
- Self-motivated manager with a passion for exceptional service
- Experience in managing a team in a service-led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)
- Experience of duty management responsibilities and financial planning and management
- Excellent communication and collaboration skills
- Ability to work flexible shifts, including weekends and late shifts
What We Offer:
- Free Club Membership for you and your family
- Discounts on our products and services
- Unlimited 50% discount on food and drinks
- Opportunity for advancement and career progression
- Flexible Shift Patterns
- Learning and Development Opportunities
About Us:
David Lloyd Clubs is a leading health and fitness operator in Europe, with a passion for delivering exceptional service and experiences to our members. We are a community-driven organization that values our team members and provides opportunities for growth and development.
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