IT Operations Manager

4 days ago


Manchester, United Kingdom KnoWho Full time £40,000 - £45,000
About the Role

We are seeking a highly skilled IT Operations Manager to join our team at KnoWho. As a key member of our Operations team, you will play a pivotal role in ensuring the smooth operation of our technical infrastructure and user experience.

Main Responsibilities
  • Design and implement scalable IT solutions to support our global operations
  • Oversee the improvement, maintenance, and optimization of our IT hardware, supply chain, and software
  • Manage IT hardware orders and repairs, ensuring minimal downtime and maximum efficiency
  • Develop and implement robust security measures to protect our systems and data
  • Manage Apple account and Google Workspace settings, ensuring seamless integration and functionality
  • Oversee the maintenance and optimization of our technical software, tools, and subscriptions
  • Manage server maintenance and optimization, including Synology and video server workflows
  • Manage domain settings and ensure secure and reliable email services
  • Develop and implement office technology solutions, including conference technology and LAN wiring
  • Collaborate with the Head of Operations to drive operational objectives and ensure world-class service and output for our clients
Requirements
  • Proven experience in IT management, with a focus on operations and technical services
  • Excellent attention to detail and ability to spot and correct errors
  • High level of organization and thoroughness in all work
  • High proactivity and ability to take ownership of areas of responsibility
  • Ability to improve processes and drive them forward
  • Good communication skills, both written and verbal
  • Highly trustworthy and able to act with discretion
  • Passion for working with technology and desire to use it to positively impact a business


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