Current jobs related to Client Relations Specialist - Stirling, Stirling - Arnold Clark

  • Senior Mechanical Design Engineer

    3 weeks ago

    Stirling, Stirling, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Mechanical Design Engineer to join our team as a Mechanical Services Specialist. As a key member of our Mechanical Design team, you will be responsible for designing and specifying Mechanical Building Services systems, including heating, cooling, ventilation, and controls.Key ResponsibilitiesEnsure an...

  • Claims Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom Sedgwick Full time

    Career Opportunity at SedgwickWe are seeking a Claims Specialist to join our team in Scotland. As a Claims Specialist, you will be responsible for handling claims and providing excellent customer service to our clients.Key Responsibilities:Handle claims from start to finish, ensuring timely and efficient resolutionCommunicate with clients and stakeholders to...

  • Mechanical Maintenance Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom Holdich Recruitment Full time

    Job Title: Mechanical Maintenance SpecialistWe are seeking a skilled Mechanical Maintenance Specialist to join our client's team in the Stirling area.Job Summary:As a Mechanical Maintenance Specialist, you will be responsible for the upkeep of all machinery within the plant, including preventative/planned maintenance programmes and all relevant...

  • Complaints Resolution Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom SS&C Technologies Full time

    Complaints Resolution SpecialistAt SS&C Technologies, we are seeking a skilled Complaints Resolution Specialist to join our team. As a Complaints Resolution Specialist, you will be responsible for investigating and resolving customer complaints in a timely and professional manner.Key Responsibilities:Investigate and resolve customer complaints through...

  • Senior Information Technology Specialist

    1 week ago

    Stirling, Stirling, United Kingdom Pertemps Full time

    About the RolePertemps is seeking an IT Systems Specialist to support the management and development of our client's "Best Value" system.This temporary role is crucial in supporting the implementation, testing, and training of new software. The ideal candidate will have strong knowledge and experience in systems analysis, relational database design, and...

  • Fabric Maintenance Specialist

    2 weeks ago

    Stirling, Stirling, United Kingdom Robertson Group Full time

    Job Summary:We are seeking a skilled Fabric Maintenance Specialist to join our team at Robertson Group.Key Responsibilities:Undertake planned, reactive, and cyclical maintenance work, ensuring all works are recorded in compliance with contract conditions.Service and repair doors, windows, general building fabric, and plumbing systems.Service and repair...

  • Workforce Planning Specialist

    2 weeks ago

    Stirling, Stirling, United Kingdom LHH Full time

    **Job Title:** Workforce Planning Specialist**Job Type:** Interim Contract**Location:** Remote**About the Role:**LHH is partnering with a well-regarded public sector organisation to find an experienced Workforce Planning Specialist. The successful candidate will provide high-quality business support to the Workforce Planning and Development team.**Key...

  • Mechanical Maintenance Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom Holdich Recruitment Full time

    Our client is a leading international specialist food and agri-related manufacturer with production plants worldwide.This successful and profitable company has 4 UK sites, employing a dynamic workforce offering excellent career and advancement opportunities.The Stirling plant requires a mechanical maintenance engineer (days only) to join the team.Reporting...

  • Track Maintenance Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom Network Rail Full time

    About the RoleAs a Track Maintenance Specialist at Network Rail, you will play a vital role in ensuring the safe and efficient operation of the railway network. Your primary responsibility will be to maintain, inspect, and repair the track network, including rails, sleepers, and ballast, to prevent accidents and ensure smooth train movement.Key...

  • Mechanical Maintenance Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom Holdich Recruitment Careers Full time

    Job Title: Mechanical Maintenance SpecialistJob Summary:We are seeking a skilled Mechanical Maintenance Specialist to join our team at a leading international food and agri related manufacturer. As a Mechanical Maintenance Specialist, you will be responsible for the upkeep of all machinery within the plant, including preventative/planned maintenance...

  • Senior Mechanical Design Engineer

    3 weeks ago

    Stirling, Stirling, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Mechanical Design Engineer to join our team and lead projects, mentor junior team members, and deliver low energy and high quality products.The successful candidate will have a strong background in building services engineering, with experience in designing and specifying mechanical systems, including heating,...

  • Complaint Resolution Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom SS&C Technologies Holdings Full time

    Job OverviewSS&C Technologies Holdings is seeking a skilled Complaint Resolution Specialist to join our team. As a key member of our customer service department, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Key Responsibilities:Conduct thorough investigations into customer complaints, gathering all...

  • Nurse Care Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom Appoint Group Full time

    Nurse Care SpecialistWe are seeking a skilled and compassionate Registered Nurse to join our team at Appoint Group. As a Nurse Care Specialist, you will be responsible for providing high-quality care to our elderly residents in a supportive and respectful environment.Key Responsibilities:Deliver person-centered care to residents with complex needsDevelop and...

  • Procurement Specialist

    5 days ago

    Stirling, Stirling, United Kingdom Robertson Group Full time

    About the RoleWe are seeking a skilled Procurement Specialist to join our team at Robertson Group.Key ResponsibilitiesProcure goods and services in accordance with company policies and procedures.Develop and maintain relationships with suppliers to ensure best value and quality.Collaborate with cross-functional teams to identify and address procurement...

  • Procurement Specialist

    2 weeks ago

    Stirling, Stirling, United Kingdom Robertson Group Full time

    OverviewOpportunityRobertson Group is seeking a skilled Procurement Specialist to join our team. As a key member of our procurement team, you will be responsible for managing the procurement process, ensuring compliance with our procurement and supply chain management strategy, and delivering high-quality results.Your New RoleAs a Procurement Specialist, you...

  • Environmental Health and Safety Specialist

    4 weeks ago

    Stirling, Stirling, United Kingdom Edinburgh City Football Club Limited. Full time

    Environmental Health and Safety SpecialistWe are seeking an experienced Environmental Health and Safety Specialist to join our team at Edinburgh City Football Club Limited. As an EHS Specialist, you will be responsible for overseeing the EHS function and ensuring compliance with environmental laws.Key Responsibilities:Maintain the EHS program and ensure...

  • Facilities Maintenance Specialist

    2 weeks ago

    Stirling, Stirling, United Kingdom Robertson Group Full time

    OverviewWe are seeking a skilled Fabrics Maintenance Specialist to join our team at Robertson Facilities Management. As a key member of our maintenance team, you will be responsible for undertaking planned, reactive and cyclical maintenance work to ensure the smooth operation of our facilities.Your Key ResponsibilitiesService and repair of doors, windows,...

  • Electrical Design Specialist

    7 days ago

    Stirling, Stirling, United Kingdom Morson Talent Full time

    Electrical Design SpecialistWe are seeking an experienced Electrical Design Specialist to join our team at Morson Talent. Key ResponsibilitiesDesign and develop electrical systems for various projectsCollaborate with cross-functional teams to ensure seamless project executionEnsure compliance with industry standards and regulationsRequirementsProven...

  • Sales Negotiation Specialist

    3 weeks ago

    Stirling, Stirling, United Kingdom Additional Resources Full time

    Job Summary:As a Sales Negotiation Specialist, you will be responsible for listing properties, managing client expectations, negotiating offers, and handling associated paperwork. Our client, a prominent Solicitor and Estate Agent, offers tailored property buying and selling services and outstanding legal support.Key Responsibilities:Listing properties and...

  • Governance Specialist

    1 week ago

    Stirling, Stirling, United Kingdom ENGINEERINGUK Full time

    We are looking for a skilled Governance Specialist to support the formal Governance and oversight of the Services provided on behalf of M&G by material third party suppliers.The role holder will support the delivery of these responsibilities through data, insight and engagement across M&G Life.Key Responsibilities:Operate within the Third-Party policy...

Client Relations Specialist

3 months ago

Stirling, Stirling, United Kingdom Arnold Clark Full time

Position Overview

We are seeking a dedicated Customer Service Consultant to enhance our operations at Arnold Clark. This role is pivotal in ensuring our clients receive exceptional service at our automotive branch.

Working Hours

This is a full-time position, with hours from Monday to Friday, 8:00 AM to 5:30 PM, including rotational Saturdays from 8:00 AM to 12:00 PM.

Role Responsibilities

The Customer Service Consultant plays a crucial role in providing an outstanding experience for all customers seeking service and vehicle repairs. We are looking for a friendly and articulate individual who can deliver top-notch service, regardless of the day or time.

Key Duties Include:

  • Addressing all customer inquiries regarding service and vehicle repairs in a professional and efficient manner.
  • Collaborating with the workshop and bodyshop to ensure smooth progress of work.
  • Managing all computer-based tasks, including purchasing and invoicing, to safeguard the financial interests of both the customer and the company.
  • Informing customers of any vehicle issues and providing clear, accurate solutions.
  • Handling dissatisfied customers with empathy and understanding, assuring them that their concerns will be addressed.
  • Maintaining accurate customer records, including vehicle details and service histories.
  • Staying informed about aftersales products and services, with an emphasis on upselling when appropriate.
  • Ensuring the customer database is consistently updated and accurate.

Essential Qualifications

  • A strong commitment to excellent customer service and the ability to resolve issues promptly.
  • Proficient computer skills and familiarity with IT systems and applications.
  • Ability to multitask and adapt in a fast-paced environment.
  • Excellent communication skills, with the ability to convey complex information clearly and concisely.
  • Strong organizational skills to effectively schedule work, balancing customer needs with workshop capacity.
  • Capability to prioritize tasks efficiently.
  • Willingness to adhere to established processes and guidelines.
  • Solid administrative skills to accurately capture customer information.
  • A valid UK driving licence.

Desirable Attributes

  • Experience in upselling products or services is advantageous.

If you join our team, you will enjoy excellent working conditions, comprehensive training and support, opportunities for career advancement, life assurance, sick pay, maternity and paternity leave, an enhanced holiday package, and private healthcare.

Arnold Clark is committed to fostering a diverse and inclusive workplace. We celebrate collaboration, unique perspectives, and various approaches. We value our employees and communities, nurture talent, encourage ambition, and take pride in our work. Our employees are central to our mission—diverse in our makeup, united in our goals.

For more information about our company culture, please visit our website.