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Hospitality Services Director
2 months ago
About Smyth & Co
Smyth & Co is a renowned private members club seeking a seasoned Restaurant Manager to lead our esteemed team. As a Restaurant Manager, you will play a pivotal role in ensuring the seamless operation of our club, maintaining the highest standards of service, and delivering an unparalleled experience for our discerning members.
Key Responsibilities
- Ensure exceptional service delivery across all departments, upholding the highest standards of hospitality and customer satisfaction.
- Manage and motivate a team of hospitality professionals, fostering a culture of excellence and teamwork.
- Implement and uphold club policies and procedures, ensuring compliance with industry standards and regulations.
- Contribute to strategic planning and business development initiatives, driving growth and innovation within the club.
- Collaborate with cross-functional teams to deliver large-scale events, fine dining experiences, and exceptional customer service.
Requirements
- Proven experience in a Restaurant Manager role within the luxury hospitality sector, specifically in private members clubs or 5-star hotels.
- Experience working with large-scale events, fine dining food service, and high-end customer expectations.
- Excellent leadership and team management skills, with a proven track record of driving results and improving performance.
- Ability to work flexible hours, including evenings and weekends, as required.
- A passion for providing outstanding customer service and delivering exceptional experiences.
