Restaurant Operations Manager

6 days ago


Saint Andrews, Fife, United Kingdom Forgan's St Andrews Full time

About Us

Forgan's St Andrews is a leading hospitality group with a collection of over 40 venues across Scotland, offering a range of bars, restaurants, hotels, and more.

The Role

We are seeking an experienced and talented General Manager to join our fantastic venue. As a key member of our team, you will be responsible for running the business with passion and engaging with central support functions, internal and external stakeholders, and local suppliers.

Key Responsibilities

  • Supporting sales growth and controlling costs to drive sales growth
  • Ensuring consistently excellent customer service is delivered
  • Managing service standards and staff development
  • Leading a team of staff to deliver exceptional customer experiences

Requirements

  • Experience in managing a busy restaurant with a variety of events
  • Great leadership skills and ability to work as part of a team in a social environment
  • Strong commercial awareness and ability to communicate at all levels
  • Availability to work shifts, including evenings and weekends as per business needs

What We Offer

  • TRONC electronic tips
  • Wagestream
  • 30% off food and cinema tickets in all venues
  • Quarterly bonus payment
  • Hotel and apartment discounts
  • Access to Scotsman Perks Benefits Portal
  • Staff meals on duty
  • Flexible working opportunities
  • Career development through Scotsman Steps training programme


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