Customer Service Representative

2 months ago

Antrim, United Kingdom Lidl in Deutschland Full time

Customer Service Representative Opportunity at Lidl in Deutschland

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales efforts.

Key Responsibilities:

  • Customer Service: Interact with customers in a friendly and helpful manner, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and ensuring that all areas of the store are tidy and well-presented.
  • Sales Support: Assist customers with purchases, process transactions accurately and efficiently, and maintain a high level of product knowledge to make recommendations and answer questions.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and contribute to a positive and inclusive team culture.

Requirements:

  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and flexible attitude.
  • Product Knowledge: Familiarity with retail products and services, with a willingness to learn and develop product knowledge.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including a generous holiday allowance and pension scheme.
  • Training and Development: Opportunities for training and development, including on-the-job training and career progression.
  • Employee Discounts: Discounts on Lidl products and services, as well as other employee benefits.
  • Diverse and Inclusive Workplace: A diverse and inclusive workplace, with a commitment to equal opportunities and diversity.

Lidl is committed to providing equal opportunities and accommodating individual requirements during the recruitment process. We value diversity and inclusion in the workplace, ensuring all applicants have an equal opportunity to thrive.

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