Customer Service Representative

3 weeks ago


Antrim, United Kingdom Travelex Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling foreign exchange transactions, and promoting our products and services.

Key Responsibilities:

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

Requirements:

  • Numerically proficient - You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and converting vast amounts of currency regularly daily
  • Great communicator – You'll find talking with people and building relationships comes naturally to you. You'll not only be a great talker, but a good listener who is understanding of people and their needs
  • Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel

Interview Process:

Our interview process consists of four stages:

  1. Initial screening call with our Talent Acquisition Partners or Bureau Managers
  2. Online interview with one of our Talent Acquisition Partners, including a numerical and accuracy test
  3. Bureau visit to meet with the Bureau Manager and see the working environment
  4. Final interview and offer of employment

About Travelex:

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever



  • Antrim, United Kingdom SSP Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing an exceptional customer experience, ensuring a clean and safe environment, and collaborating with colleagues to deliver smooth and efficient operations.Key...


  • Antrim, United Kingdom Sensata Technologies, Inc. Full time

    Sensata Technologies is a leading industrial technology company that develops sensors, sensor-based solutions, including controllers and software, and other mission-critical products to create valuable business insights for customers and end users. We are currently recruiting for an Customer Service Representative for our Aftermarket team based in...


  • Antrim, United Kingdom Sensata Technologies Full time

    Sensata Technologies is a leading industrial technology company that develops sensors, sensor-based solutions, including controllers and software, and other mission-critical products to create valuable business insights for customers and end users. We are currently recruiting for an Customer Service Representative for our Aftermarket team based in Antrim. ...


  • Newtownabbey, Co. Antrim, United Kingdom Ernest Gordon Recruitment Limited Full time £24,000 - £26,000

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients renting equipment.Key Responsibilities:Provide exceptional customer service to clients renting equipmentMaintain...


  • Antrim, United Kingdom Sensata Technologies Full time

    Job SummarySensata Technologies is a leading industrial technology company seeking a Customer Service Representative to join our Aftermarket team in Antrim. As a key member of our customer-facing team, you will be responsible for interacting with customers to provide information, support, and problem resolution to inquiries and order status.Key...


  • Antrim, United Kingdom B&M Retail Limited Full time

    We are recruiting for Customer Service Assistants to join our store in a busy retail environment. The role involves supporting our busy Christmas period with a guaranteed 12 hours per week. We're big on personality and attitude - experience in customer service is a bonus, but not essential. At B&M Retail Limited, we offer great benefits including a 10%...


  • Antrim, United Kingdom Black Fox Solutions Full time

    **Customer Service** **Antrim** **£24k - 27K (DOE)** *** Join a leading engineering company who supply and distribute throughout Europe! Working Hours: Either 8-4pm or 9-5pm *** **Role includes**: - Liaise with internal and external stakeholders including customers, logistics, production and sales - Processing orders / data - Coordinate bookings and...


  • Antrim, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service, ensuring a positive shopping experience for our customers.Share your knowledge and passion for our products, helping customers find the perfect items.Work efficiently in all areas of the store, including sales floors, stockrooms, and processing deliveries.Take...


  • Antrim, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service and help customers find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms, and processing deliveriesTake control of your own development and growthAbout You:We are...


  • Antrim, United Kingdom Next Full time

    Shifts You Are Applying For: 15 hours per week, Thursday 09:30 - 18:00, Friday 09:30 - 18:00As a Sales Team Member at Next, you will be part of a fast-paced store team, where your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great...


  • Antrim, United Kingdom Next Full time

    Key Responsibilities:As a Sales Team Member at Next, you will be working in a fast-paced store environment, providing outstanding service and excellent stock operations to our customers. To achieve this, you will be expected to:Engage with customers, helping them find the perfect products and share your knowledge about our amazing products.Work in all areas...


  • Antrim, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service, helping customers find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms, and processing deliveriesTake control of your own development and growthAbout You:You will...


  • Antrim, United Kingdom Fortress Diagnostics Ltd., Full time

    Duties for this role will include: - Answering phone calls/dealing with customer queries - Communicating with customers - Booking shipments - Experience in a shipping (export) - Invoicing - Liaising with other departments - Updating and maintaining databases - Good Microsoft Word and Excel skills Essential - Previous administration experience (within an...

  • Sales Representative

    2 weeks ago


    Antrim, United Kingdom Skechers UK Full time

    Job Title: Sales RepresentativeJob Summary: Skechers is seeking a Sales Representative to join our team in Junction Retail Park, Co. Antrim. As a Sales Representative, you will be responsible for delivering exceptional customer service and achieving sales targets.Key Responsibilities:Drive sales growthBuild strong relationships with customersMeet sales...

  • Sales Representative

    4 weeks ago


    Antrim, United Kingdom O'Brien Fine Foods Full time

    Job Title: Sales RepresentativeAt O'Brien Fine Foods, we are seeking a highly motivated and results-driven Sales Representative to join our Field Sales team. As a Sales Representative, you will be responsible for developing and maintaining relationships with key customers, identifying new business opportunities, and driving sales growth.Key...


  • Antrim, United Kingdom Sensata Technologies Full time

    Role Overview Sensata Technologies is a leading industrial technology company that develops high-quality sensors, sensor-based solutions, and mission-critical products to drive business growth and customer satisfaction. We are seeking a talented Customer Quality Champion to join our Antrim team and support strategic customer accounts in driving quality...

  • Advisor services

    5 days ago


    Antrim, Co. Antrim, United Kingdom Lloyds Banking Group Full time

    End Date: Friday 13 December 2024 HOURS: Full Time (35 hours) WORKING PATTERN: Flexible Mixed Maximum of5 out of 7 days(based on a Monday-Sunday week) Maximum of25% weekend daysover a 4 week period Do you want to be part of a team that supports our vulnerable customers Delivering the required empathetic, caring, and well-informed service to such...


  • Antrim, United Kingdom JANS Holdings Full time

    Job Title: Sales Development RepresentativeAt JANS Holdings, we are seeking a highly motivated and results-driven Sales Development Representative to join our dynamic sales team. As a Sales Development Representative, you will play a crucial role in identifying and engaging new prospects, creating interest in our diverse solutions, and supporting the sales...


  • Antrim, United Kingdom SSP Full time

    About the RoleWe are seeking a skilled Team Member to join our team at Starbucks, Belfast International Airport Terminal 1 Airside.This role involves working in a fast-paced environment, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an...


  • Antrim, United Kingdom Energia Group Full time

    We are seeking a highly motivated and empathetic Client Liaison Specialist to join our team at Energia Group.As the first point of contact for all domestic queries, you will play a crucial role in delivering exceptional customer experiences across our Power NI and Energia retail brands.Working closely with experienced customer service advisors, you will...