Customer Service Representative
6 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing an exceptional customer experience, ensuring a clean and safe environment, and collaborating with colleagues to deliver smooth and efficient operations.
Key Responsibilities:
- Engage with customers and provide outstanding customer service.
- Ensure a clean, safe, and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
What We Offer:
- Free meal and parking while on shifts.
- Employee discounts: enjoy up to 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our catering, Whistlestop, and Urban Express units.
- Help@Hand App: shopping discounts, GP appointments, 24/7 help line, financial, and wellbeing support.
- Flexible scheduling: to accommodate various lifestyles, we promote work-life balance.
- Continuous growth: access award-winning training, apprenticeships, and development programs.
- Health and wellbeing support: retail trust, flexible working, comprehensive family-friendly leave.
- Culture: we value diversity and inclusion at SSP, with various networks to support you.
- Activities: barista competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
- Financial support: pension plans, life assurance, share incentives scheme, cycle to work scheme, competitive pay rates.
About SSP:
SSP is a global food travel expert, providing delicious options for everyone. We work with over 500 brands, from our own creations to well-known franchises. We value diversity and inclusion, and we offer a range of benefits to support our employees.
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